Gina Mastrovito-Smith
Gina Mastrovito-Smith at Mastrovito Hyundai
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Gina Mastrovito-Smith

Customer Care Manager/Community Events Coordinator/Reception

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

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5.0
228 Reviews

Hello! My name is Gina Mastrovito-Smith and I am the Customer Care Manager at Mastrovito Hyundai. You can meet me at the reception desk! Prior to working at Mastrovito Hyundai, I was an elementary school teacher and an Assistant Principal for 22 years. Please contact me at 315-736-8356 with any questions or concerns. I'd be happy to assist you!

Dealership Experience

3 yrs, 9 mos

Specialties & Trainings

Education/Leadership

Customer Service

5.0

228 Reviews

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228 Reviews of Gina Mastrovito-Smith

January 01, 2025

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When you arrive at Mastrovito to pick up or drop off your car, the service personnel always greet you ready to assist with any situation with professionalism and friendliness. They even take the time to know More

by kseyoung4315
Service Price Transparency
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Recommend Dealer
Yes

December 26, 2024

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Friendly, professional, caring, courteous, engaging, understanding, listening, fair, knowledgeable, compassionate, respectful, I was treated with respect and fairly, as well as respectfully. I feel very More

by cassiebob64
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Zawatski, Frank Mastrovito, Gabrielle Maxim , Kristian Mastrovito-Smith

December 23, 2024

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Mastrovito Hyundai stands by what they sell. The owner is personally engaged with serving his customer base, and the management team is great. Kristian is extremely personable and great to wor More

by vecflaim
Sales Price Transparency
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Recommend Dealer
Yes

October 21, 2024

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In the past two years, we have purchased two cars from Mastrovito Hyundai, a 2023 Calligraphy Palisade and the 2024 Disney 100 Ioniq5. The sales staff at Mastrovito is top notch! With both of our purcha More

by JAA
Sales Price Transparency
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Recommend Dealer
Yes
Oct 30, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

October 16, 2024

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love this place! ! it is the bestest ever. i love dzejla she is a doll ! More

by Dzen B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

October 10, 2024

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Service was top notch from my initial call to schedule my yearly maintenance, to bringing my car to be serviced. Welcoming staff…. More

by MDCERMINARO
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

October 05, 2024

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Employee Rating

I had a great experience at Mastrovito Hyundai when I purchased my 2025 Kona. Aaron Usyk was wonderful to work with. He was knowledgeable, patient and answered all of my questions. Everyone I came in con More

by houd322
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, AARON USYK

Oct 30, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

August 30, 2024

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Employee Rating

The dealership was absolutely amazing. They made the buying/leasing process so smooth and easy. They answered any and all questions comments and concerns I had! They worked with me to get More

by mytwoboysforever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Scavo, Dzejla Bungur

Oct 02, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

August 27, 2024

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I recently had an exceptional experience at Mastrovito Hyundai. The staff was knowledgeable, friendly, and attentive, ensuring all my needs were met efficiently. Their professionalism made the process sea More

by Mfiorini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai and received friendly, attentive, and knowledgeable service! We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

August 23, 2024

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Employee Rating

Listened to what I wanted, took me for a test drive, the salesman was very accommodating. More

by tatabor5
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Hartnett

Aug 28, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

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