Braelynn Merrell

Frustrating that if you don’t wait for your vehicle they take walkins in front of your appointment. Even if you tell them you need it by a certain time. It took 6 hours for them to do an oil change because take walkins in front of your appointment. Even if you tell them you need it by a certain time. It took 6 hours for them to do an oil change because I wasn’t a waiter. Which makes no sense. I called and asked to take to a service manager, she was busy and said she would call me back. She never called back. More

by ALEX.J.BROWNING Verified Customer Verified Customer

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Well I'm 30000 into Hyundai and I've yet to have a reliable be vehicle. They can't seem to get it right and aren't doing anything about it. Very disappointed and will never buy another new car. reliable be vehicle. They can't seem to get it right and aren't doing anything about it. Very disappointed and will never buy another new car. More

by cassvillerob Verified Customer Verified Customer

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Everyone is respectful and pleasant. I enjoy working with Brealynn. The place is very clean. I enjoy working with Brealynn. The place is very clean. More

by eamilewski1958 Verified Customer Verified Customer

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Our 2019 Ram truck was purchased in August. It needed a slight repair of tailgate handle. The service dept was excellent!! It needed a slight repair of tailgate handle. The service dept was excellent!! More

by wboroems Verified Customer Verified Customer

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All the people in service are really great and very friendly and very helpful and take care of u as a family I love it friendly and very helpful and take care of u as a family I love it More

by ALAASALLAM55 Verified Customer Verified Customer

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Not the old school dealership. I was pleasantly surprised when I bought my truck 4 years ago, I think that they are fantastic! I was pleasantly surprised when I bought my truck 4 years ago, I think that they are fantastic! More

by jadokast98 Verified Customer Verified Customer

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Great service department. We have 4 company vehicles and bring them in for routine service. They keep us informed of any needed service due and everyone is so friendly. You ca We have 4 company vehicles and bring them in for routine service. They keep us informed of any needed service due and everyone is so friendly. You can tell they are a good team of professionals from the moment you walk into the door. More

by Dave W. Verified Customer Verified Customer

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Great communication and customer service. The repair was made relatively quickly. I trust their service with my repairs. The repair was made relatively quickly. I trust their service with my repairs. More

by markwms Verified Customer Verified Customer

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All dealerships are as good as their team besides the vehicles sold. Braelynn Merrell is a consummate professional. Her patience and communications are beyond reproach. I'm like a contestant on the Price vehicles sold. Braelynn Merrell is a consummate professional. Her patience and communications are beyond reproach. I'm like a contestant on the Price is Right when my name is called at Mastrovito's. More

by Jeff Shepard Verified Customer Verified Customer

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The sale of my truck went fine. Took the truck in for a couple of needed repairs within 3 days of purchase and the issues persist. I believe the service department tries to do every Took the truck in for a couple of needed repairs within 3 days of purchase and the issues persist. I believe the service department tries to do everything the cheapest way possible. Not happy with service. More

by jkdoob Verified Customer Verified Customer

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