Gina Mastrovito-Smith
Gina Mastrovito-Smith at Mastrovito Hyundai

Gina Mastrovito-Smith | Page 27

Customer Care Manager/Community Events Coordinator/Reception

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

Contact Me
4.9
277 Reviews

Hello! My name is Gina Mastrovito-Smith and I am the Customer Care Manager at Mastrovito Hyundai. You can meet me at the reception desk! Prior to working at Mastrovito Hyundai, I was an elementary school teacher and an Assistant Principal for 22 years. Please contact me at 315-736-8356 with any questions or concerns. I'd be happy to assist you!

Dealership Experience

5 yrs, 1 mo

Specialties & Trainings

Education/Leadership

Customer Service

4.9

277 Reviews

Write a Review

277 Reviews of Gina Mastrovito-Smith

November 19, 2021

Dealership Rating
Employee Rating

Everyone at this dealership was amazing and very helpful especially my salesman Joey Vaughn. He answered all my questions and thoroughly explained every detail for multiple cars. He helped me pick out the b More

by haturner12003
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Kristian Smith , Max Carbone, David Swald, Joseph Vaughn, Shawn Zawatski

Nov 22, 2021

Mastrovito Hyundai responded

Hello! Thank you very much for taking the time to complete this review! We are SO happy to hear that you are extremely happy with your car-buying experience at Mastrovito Hyundai! It is very important to us that you received amazingly helpful service! Thank you VERY much for recommending us to your friends and family!! We appreciate your business and look forward to seeing you again in the future. #makeyourmovetomastrovito

November 07, 2021

Dealership Rating
Employee Rating

Excellent Family Atmosphere where they care about their customers. If you want a good car at a good price from great people visit Mastrovito Hyundai More

by Carman0031
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito , Dominic Altamura

Nov 08, 2021

Mastrovito Hyundai responded

Hello! Thank you for taking the time to complete this review. Creating a warm, inviting atmosphere that makes all of our customers feel like family is our goal...and we are happy to hear that your experience at Mastrovito Hyundai was just that! We appreciate your business! #makeyourmovemastrovito!

October 27, 2021

Dealership Rating
Employee Rating

MADE BUYING A NEW VEHICLE ENJOYABLE, NEVER HAD TO DO ONE THING EXCEPT PICK VEHICLE UP AND DRIVE AWAY . STAFF AND ADMINISTRATION TOP NOTCH. More

by cars4u5382
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Scavo, Frank Mastrovito, Kristian Smith, Tony Licari , MIKE SCAVO, GINA SMITH ,KRIS SMITH , TONY LICARI

Oct 27, 2021

Mastrovito Hyundai responded

Hello! Thank you very much for taking the time to complete this review! We are so happy to hear that you had a top notch and enjoyable experience with the team at Mastrovito Hyundai! That is very important to us. Thank you for being a part of our dealership family, we sincerely appreciate your business and support! #makeyourmovetomastrovito!!

October 27, 2021

Dealership Rating
Employee Rating

Exemplary sales experience and service, and buying experience. Hai Le was Exemplary in his attentiveness and knowledge and answered all our questions promptly and accurately and has a wonderful profes More

by leidafurmanski
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Kristian Smith , Max Carbone, Hai Le, David Swald

Oct 27, 2021

Mastrovito Hyundai responded

Thank you for providing this review!!! We appreciate your business and are so happy to hear that you received professional service from the Mastrovito Hyundai team!! Thank you for your business. #makeyourmovetomastrovito!!

October 27, 2021

Dealership Rating
Employee Rating

Exemplary sales experience and service,cans buying experience. Hai Le was Exemplary in his attentiveness and knowledge and answered all our questions promptly and accurately and has a wonderful profes More

by leidafurmanski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2021

Mastrovito Hyundai responded

Hello! Thank you very much for taking the time to complete this review! We are very happy to hear that you had an exemplary sales experience with the team at Mastrovito Hyundai!! That is so important to us. We are also happy to hear that you received professional and engaging service. We hope to see you again in the future and thank you for your business! #makeyourmovetomastrovito!!

Mar 21, 2022

leidafurmanski responded

Nothing but the BEST team work at Mastrovito Hyundai, from the welcoming staff to the sales experience with Hai Le to finishing up the car buying experience💯We could not be happier, Thank-you.

October 13, 2021

Dealership Rating
Employee Rating

Tony did an amazing job finding me a car that worked with my needs and budget More

by melinda.stanton
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Licari , Max Carbone

Oct 13, 2021

Mastrovito Hyundai responded

Hello! Thank you very much for taking the time to complete this review. We are very happy to hear that all of your needs were met and you were able to stay within your budget! That is very important to us! Thanks for your business and we hope to see you again in the future!! #makeyourmovetomastrovito!!

October 11, 2021

Dealership Rating
Employee Rating

Fantastic service from Frank and Tony. I will definitely be recommending friends and family for their next vehicle purchase! More

by ashleycarparelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Tony Licari , Max Carbone

Oct 11, 2021

Mastrovito Hyundai responded

Ashley, THANK YOU so much for taking the time to provide this review. We are happy to hear that you received fantastic service from the team at Mastrovito Hyundai! That is very important to us and we are happy to have you as a part of our car-buying family!! We appreciate your business and look forward to seeing you again in the future. #makeyourmovetomastrovito!!

October 04, 2021

Dealership Rating
Employee Rating

Could not ask for a better buying experience! All employees went above and beyond to accommodate us. Staff was extremely knowledgeable. More

by phil68
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Kristian Smith , Hai Le

Oct 05, 2021

Mastrovito Hyundai responded

Phil68~ THANK YOU for being a part of our dealership family!! We sincerely appreciate your business and hope that you and your family enjoy your new vehicle. Thank you again and we hope to see you again in the future!! #makeyourmovetomastrovito!! :)

October 02, 2021

Dealership Rating
Employee Rating

These guys are amazing they strive to make sure that your vehicle purchase is fast and easy and to make sure you’re happy with your purchase or whatever service you might be having done to your vehicle every More

by Kristie59
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Scavo, Frank Mastrovito , Dzenan Karajic, Shawn Zawatski

Oct 04, 2021

Mastrovito Hyundai responded

Kristie59 - thank you so much for taking the time to complete this review and for the recommendation!! We sincerely appreciate your business. We are happy to hear that you received fast and easy service. Thank you for becoming a part of our dealership family...we love forward to seeing you again in the future!! #makeyourmovetomastrovito!

October 01, 2021

Dealership Rating
Employee Rating

All the staff made the buying experience easy. They were all helpful and available to answer any questions More

by Jrgrande66
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Aldin Mekic

Oct 04, 2021

Mastrovito Hyundai responded

We are happy to hear that you had an easy buying experience! That is our goal here at Mastrovito Hyundai! Thank you again for completing this review and for your business. We look forward to seeing you again in the future! #makeyourmovetomastrovito!

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