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Gina Mastrovito-Smith
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Gina Mastrovito-Smith
Customer Care Manager/Community Events Coordinator/Reception
Mastrovito Hyundai
5194 Commercial Dr
Yorkville, NY 13495
225 Reviews
Hello! My name is Gina Mastrovito-Smith and I am the Customer Care Manager at Mastrovito Hyundai. You can meet me at the reception desk! Prior to working at Mastrovito Hyundai, I was an elementary school teacher and an Assistant Principal for 22 years. Please contact me at 315-736-8356 with any questions or concerns. I'd be happy to assist you!
Read moreDealership Experience
3 yrs, 7 mos
Specialties & Trainings
Education/Leadership
Customer Service
225 Reviews
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225 Reviews of Gina Mastrovito-Smith
October 21, 2024
In the past two years, we have purchased two cars from Mastrovito Hyundai, a 2023 Calligraphy Palisade and the 2024 Disney 100 Ioniq5. The sales staff at Mastrovito is top notch! With both of our purcha Mastrovito Hyundai, a 2023 Calligraphy Palisade and the 2024 Disney 100 Ioniq5. The sales staff at Mastrovito is top notch! With both of our purchases, we never experienced any type of high pressure sales pitch, which made the shopping experience enjoyable and stress free. Our most recent purchase in July was particularly enjoyable due to our sales rep, Eliut. He was very polite, knowledgeable, enthusiastic, and made our test drive actually fun. The whole experience at Mastrovito was enjoyable from walking through the doors and being greeted with a smile at reception and the smell of fresh baked chocolate chip cookies (very yummy) to working with the sales staff (Eliut), the finance team (Mike, our go-to guy), the service department (Braelynn and Ali, well organized, professional, accommodating, patient), and the tutorial specialist, Gabrielle (our favorite). Mastrovito Hyundai makes you feel like family when you walk through their doors and that is due to the owner, Frank Mastrovito! Frank goes above and beyond to help customers drive away in their dream car. In our 40+ years of purchasing cars, we have never worked with a dealership that can come close to comparing to Mastrovito!! We have recommended and will continue to recommend Mastrovito Hyundai to our friends and family because we know that they will be getting the best product, price, and warranty in the industry and the best sales, finance, and service experience. More importantly, they will be joining Frank Mastrovito’s Hyundai family. More
by JAA
Verified CustomerOther Employees Tagged: Michael Scavo, Frank Mastrovito, Gabrielle Maxim, Braelynn Merrell, Ali Brown, Eliut Fazekas
October 16, 2024
love this place! ! it is the bestest ever. i love dzejla she is a doll ! ! it is the bestest ever. i love dzejla she is a doll ! More
by Dzen B
Other Employees Tagged: Dzejla Bungur, CHRIS COLLIS, Hunter Collis, Matt Hensel, Elmin Memo Sijaric, Danielle Cahill
October 10, 2024
Service was top notch from my initial call to schedule my yearly maintenance, to bringing my car to be serviced. Welcoming staff…. yearly maintenance, to bringing my car to be serviced. Welcoming staff…. More
by MDCERMINARO
Other Employees Tagged: Shawn Zawatski, Kristian Smith, Luke Kiser, Braelynn Merrell, Ali Brown, John Kiley, Renee Hartnett, Amanda Gutierrez
October 05, 2024
I had a great experience at Mastrovito Hyundai when I purchased my 2025 Kona. Aaron Usyk was wonderful to work with. He was knowledgeable, patient and answered all of my questions. Everyone I came in con purchased my 2025 Kona. Aaron Usyk was wonderful to work with. He was knowledgeable, patient and answered all of my questions. Everyone I came in contact with at the dealership were very friendly. More
by houd322
Other Employees Tagged: Frank Mastrovito, AARON USYK
August 30, 2024
The dealership was absolutely amazing. They made the buying/leasing process so smooth and easy. They answered any and all questions comments and concerns I had! They worked with me to get They made the buying/leasing process so smooth and easy. They answered any and all questions comments and concerns I had! They worked with me to get me exactly what I wanted! More
by mytwoboysforever
Other Employees Tagged: Michael Scavo, Dzejla Bungur
August 27, 2024
I recently had an exceptional experience at Mastrovito Hyundai. The staff was knowledgeable, friendly, and attentive, ensuring all my needs were met efficiently. Their professionalism made the process sea Hyundai. The staff was knowledgeable, friendly, and attentive, ensuring all my needs were met efficiently. Their professionalism made the process seamless and enjoyable. More
by Mfiorini
Other Employees Tagged: Shawn Zawatski, Kristian Smith, Luke Kiser, Braelynn Merrell, Ali Brown, John Kiley, Renee Hartnett
August 23, 2024
Listened to what I wanted, took me for a test drive, the salesman was very accommodating. salesman was very accommodating. More
by tatabor5
Other Employees Tagged: Renee Hartnett
August 04, 2024
Best auto purchase I have made! The team at Mastrovito is top notch and would highly recommend them! The team at Mastrovito is top notch and would highly recommend them! More
by thenicholls09
Other Employees Tagged: Frank Mastrovito, Ali Brown
June 30, 2024
A very easy process Excellent dealership I wish you were closer to the Albany area closer to the Albany area More
by rockyraz1
Other Employees Tagged: Aldin Mekic, Braelynn Merrell, Ali Brown, AARON USYK
June 27, 2024
I called & Complained Gina Made sure to fix the situation her customer service really means a lot she even called the next day to see how things were going her customer service really means a lot she even called the next day to see how things were going More
by tykeishaspratt22
Other Employees Tagged: Jon Frye, ALLEN ISLAMAGIC, Braelynn Merrell
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