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Gerard Rose
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Gerard Rose
Volkswagen Specialist
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
168 Reviews
Dealership Experience
12 yrs, 6 mos
Industry Experience
32 yrs, 4 mos
168 Reviews
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168 Reviews of Gerard Rose
October 09, 2024
This dealership is easy to work with and they work extremely hard to resolve and satisfy their customers. I especially like the very hard work that their representatives conduct to meet their custome extremely hard to resolve and satisfy their customers. I especially like the very hard work that their representatives conduct to meet their customers every need. This is a very "uncommon" type dealership that I noticed when I first went shopping for a new automobile. They have long time employees there that almost act like family. You will NOT be disappointed in any way from purchasing an auto to having it serviced, maintained or in for warrantee repair. I have also worked a long time with Marina Felix and she is amazing in every aspect of that word. She follows through on her promises, has a thorough knowledge of the products and services that might be done on your auto and is a delight to work with. None Better!! Kudos to all!! More
by ralpha99
Verified CustomerOther Employees Tagged: David Dirito, Marina Felix, Erin Scordelis Scripillit
May 29, 2024
It’s a great dealership. John was very accommodating. Wish they had more inventory though x John was very accommodating. Wish they had more inventory though x More
by LAURABRAMBLE10
Other Employees Tagged: John Benitez
April 28, 2024
My fourth lease here and I always have a great experience. Everyone is friendly and does their best to help me find someone within my budget. experience. Everyone is friendly and does their best to help me find someone within my budget. More
by GINATROUT7
Other Employees Tagged: Alex Keegan , and Ed from Finance both 5 stars.
April 21, 2024
The entire staff at Dirito Brothers Walnut Creek are fabulous at customer service and car repair. They are efficient and all questions are answered. When they say your car will be ready at a specific fabulous at customer service and car repair. They are efficient and all questions are answered. When they say your car will be ready at a specific time, it is. The customer service area is beautifully maintained. I am so grateful that Dirito Brothers is in my neighborhood. More
by LINNAA47
Other Employees Tagged: Ron Simi, Augusto”Gus The Bus” Davila, Nanika Orgil, John Benitez, Kevin Hubert , Andres Garcia, cole scordelis, Zack Tziolis, mike raff
April 04, 2024
They didnt perform all on the recommended service. I have a defective moonroof but they didnt even open it to check or recommend a fix. I have a detached splash guard that they didnt even notice. Rece I have a defective moonroof but they didnt even open it to check or recommend a fix. I have a detached splash guard that they didnt even notice. Receipt says attached checklist but nothing is attached. Not worth the price and the annoying sales pitch. I called management and did not even get a reply. Amazing service? More
by ronaldvictoriano
Other Employees Tagged: Jeff Rosen, Ron Simi, Augusto”Gus The Bus” Davila, Nanika Orgil, Andres Garcia, Sean Thomas, cole scordelis, Zack Tziolis, mike raff
February 25, 2024
Service folks always very professional and helpful. I haven’t had a bad experience her yet and have been coming here since 2001. I haven’t had a bad experience her yet and have been coming here since 2001. More
by ANTHONYSAVALA
Other Employees Tagged: Nanika Orgil
January 25, 2024
This was one of the better car purchasing experiences that I have had. Everyone was very helpful. The purchase process was very smooth and the closing process was user friendly with the online forms/sign that I have had. Everyone was very helpful. The purchase process was very smooth and the closing process was user friendly with the online forms/signature. More
by doug_robison
Other Employees Tagged: David Dirito
November 29, 2023
My buying experience was amazing! Gerard made the process seamless. It took an hour to get rolling in my new ID4 AWD Pro Plus😊 Also, Ed in finance was swift and efficient. Thank you Gerard made the process seamless. It took an hour to get rolling in my new ID4 AWD Pro Plus😊 Also, Ed in finance was swift and efficient. Thank you all for making the experience so pleasant! More
by TWIDEMAN
November 06, 2023
I've been a BMW owner for many years. The service experience between the Dealerships was night and day. No loaner for a recall on a brand new car? That's beyond poor customer service. The The service experience between the Dealerships was night and day. No loaner for a recall on a brand new car? That's beyond poor customer service. Then passed off to a Lyft. Not even transported in a Dealership vehicle with a Dorito Brothers employee. The car was returned to me without cleaning. When I came back, I was pointed to the side lot. " It's out there". More
by jkevind
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