George Shipley

Frustrating experience to say the least. My wife's family has purchased 5 cars from George over the years. Working with him was easy and pleasant, however, the rest of experience has been ho My wife's family has purchased 5 cars from George over the years. Working with him was easy and pleasant, however, the rest of experience has been horrible. For the finance portion we worked with Noah. He lied to us several times throughout the course of our experience.  1. We have great credit and received a 7.5% rate for financing.  I asked about the promotional rates and was told that it either we received the $500 financing credit on the purchase of the vehicle and we have to pay the rate provided, or they could remove that credit and we could try to get a lower rate by shopping it out. Noah told us the 7.5% was decided by Honda Corporate and there was nothing he could do. After we agreed to keeping the rate as is he came back and told us he was able to get us down to 7.25% after speaking with Honda Corporate. While we appreciate the discount, he lied to us in saying that things were set by Honda and there was nothing that could be done to begin with. 2. We purchased the car with the intention of driving it back to our home state. We were told that Corwin would need to go through a 3rd party for the title and registration. I followed up with Noah two weeks after our purchase to see where things were and he told me I should be receiving the paperwork soon, within the next week or so. I didn't receive anything and followed up with him on a Friday via text (how we had been communicating). Received nothing from him through end of day Monday, so I called in to find out, was transferred to Titling and found out that my purchase was sitting in their queue since July 2 and they hadn't had a chance to process it to send it to the 3rd party agency yet. At this point, my 30-day tag was due to expire on Thursday. The woman was nice and she got my information processed, but then it still took me following up again with Corwin on Friday to get the documentation stating things were in process, keeping me legal. At this point, I requested a credit and I was told that the general manager would call me. He still has not called and I was most recently told he's out of state. 3. I wanted literature on the Honda Service Pass since we bought a new car. I was bounced around between sales and finance. Most recently, I spoke with Noah and asked him again about it. He tried to give me some details over the phone, which I said I wanted the literature on it. He told me I would need to call Honda Financial Services. I called Honda Financial Services, they know nothing about the Honda Service Pass, so they called Corwin, talked to Noah, and Noah told the representative he didn't know why I called Honda Financial Services. I was just appalled at that point. From a customer service standpoint, it's been ridiculous the amount of follow up I have had to be proactive about in trying to get the answers I needed after just buying a $40K+ vehicle. The lack of coordination and follow up between departments has resulted in a poor customer experience. More

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The dealership and employees are very pleasant, professional, provided good service and answered all our questions. professional, provided good service and answered all our questions. More

by hunter.diann Verified Customer Verified Customer

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Great customer service, LOVED working with George Shipley, quick response to my inquiry and able to drive out with a new car in 3 days Shipley, quick response to my inquiry and able to drive out with a new car in 3 days More

by OLSONABBY21 Verified Customer Verified Customer

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Your team did a fantastic job with my wife and I with our purchase. Thank you purchase. Thank you More

by HARMON7017 Verified Customer Verified Customer

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I've now owned the vehicle for about 7 months. Ever since owning it, I've been discovering a cascade of mechanical issues that I absolutely should NOT be finding for a vehicle of this age and mil Ever since owning it, I've been discovering a cascade of mechanical issues that I absolutely should NOT be finding for a vehicle of this age and mileage. I have absolutely ZERO (no stars!!... but I was forced to give it one) regard for Corwin Honda selling a vehicle without addressing these issues. The issues were clearly present when the vehicle was sold. I am exploring ND's consumer protection laws to find out what my options are. At the time of purchase, I did have a "nagging" question about why this vehicle was not supplied with a "Pre-Certified" rating (which provides extra protection to a buyer). Unfortunately, I didn't let that stop me from making the purchase... but now I'm pretty sure I know why that was the case. Needless to say, I have absolutely nothing good to say about Corwin Honda!! I have a better regard for George Shipley (the salesman)... he was very pleasant to deal with, and I assume that -- as a sales guy -- he was not privy to the mechanical condition of the vehicle. So he gets a 3-star rating. More

by brad77mart Verified Customer Verified Customer

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Great place to work with! Everyone was very helpful throughout the whole buying process! All in all it was great Everyone was very helpful throughout the whole buying process! All in all it was great More

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The wait was quite long, people were helpful, one of the key fobs came broken, there were floor mats in the car that we thought we were getting that were taken out before we took the car, nice place, George key fobs came broken, there were floor mats in the car that we thought we were getting that were taken out before we took the car, nice place, George was nice More

by hessbenjamin1047 Verified Customer Verified Customer

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I have purchased Hondas from Corwin since my first Accord in 1985. I love the service and sales teams and how they make a point to know me as a person, not just a number. in 1985. I love the service and sales teams and how they make a point to know me as a person, not just a number. More

by JODEE1 Verified Customer Verified Customer

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The salesman George Shipley was great to work with. Was a good buying experience and would work with him again. Was a good buying experience and would work with him again. More

by GARY.LANDSEM Verified Customer Verified Customer

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Nick m in finance and George in sales are great! Way to go boys! We love the pilot! Way to go boys! We love the pilot! More

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