Noah Hinson

Frustrating experience to say the least. My wife's family has purchased 5 cars from George over the years. Working with him was easy and pleasant, however, the rest of experience has been ho My wife's family has purchased 5 cars from George over the years. Working with him was easy and pleasant, however, the rest of experience has been horrible. For the finance portion we worked with Noah. He lied to us several times throughout the course of our experience.  1. We have great credit and received a 7.5% rate for financing.  I asked about the promotional rates and was told that it either we received the $500 financing credit on the purchase of the vehicle and we have to pay the rate provided, or they could remove that credit and we could try to get a lower rate by shopping it out. Noah told us the 7.5% was decided by Honda Corporate and there was nothing he could do. After we agreed to keeping the rate as is he came back and told us he was able to get us down to 7.25% after speaking with Honda Corporate. While we appreciate the discount, he lied to us in saying that things were set by Honda and there was nothing that could be done to begin with. 2. We purchased the car with the intention of driving it back to our home state. We were told that Corwin would need to go through a 3rd party for the title and registration. I followed up with Noah two weeks after our purchase to see where things were and he told me I should be receiving the paperwork soon, within the next week or so. I didn't receive anything and followed up with him on a Friday via text (how we had been communicating). Received nothing from him through end of day Monday, so I called in to find out, was transferred to Titling and found out that my purchase was sitting in their queue since July 2 and they hadn't had a chance to process it to send it to the 3rd party agency yet. At this point, my 30-day tag was due to expire on Thursday. The woman was nice and she got my information processed, but then it still took me following up again with Corwin on Friday to get the documentation stating things were in process, keeping me legal. At this point, I requested a credit and I was told that the general manager would call me. He still has not called and I was most recently told he's out of state. 3. I wanted literature on the Honda Service Pass since we bought a new car. I was bounced around between sales and finance. Most recently, I spoke with Noah and asked him again about it. He tried to give me some details over the phone, which I said I wanted the literature on it. He told me I would need to call Honda Financial Services. I called Honda Financial Services, they know nothing about the Honda Service Pass, so they called Corwin, talked to Noah, and Noah told the representative he didn't know why I called Honda Financial Services. I was just appalled at that point. From a customer service standpoint, it's been ridiculous the amount of follow up I have had to be proactive about in trying to get the answers I needed after just buying a $40K+ vehicle. The lack of coordination and follow up between departments has resulted in a poor customer experience. More

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Matthew Lillquist did an outstanding job making sure we were satisfied with our purchase and resolved some issues we had. Danielle in the corporate office was also very helpful and professional. They trul were satisfied with our purchase and resolved some issues we had. Danielle in the corporate office was also very helpful and professional. They truly strived to make us a satisfied customer, More

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Tyson and Jason were super amazing to work with. They got us in the car of our choice and took care of us in a fashionable amount of time!! Would work with them again! They got us in the car of our choice and took care of us in a fashionable amount of time!! Would work with them again! More

by Doug Sherrodd Verified Customer Verified Customer

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Cody was efficient and got me taken care of in a timely manner for oil change and tire rotation. manner for oil change and tire rotation. More

by SACKETTKATRINA Verified Customer Verified Customer

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The finance manager, Noah Hinson, clearly misrepresented the extended warranty pricing as well as what the warranty was. We specifically told him we did NOT want to pay $500+ per month/year for any service the extended warranty pricing as well as what the warranty was. We specifically told him we did NOT want to pay $500+ per month/year for any service contract/warranty. In response, he reassured us that it was a one-time fee, and that the total amount was only that figure displayed on the screen, around $500. He went on to tell us that this was a warranty that was backed/preferred by Honda and that they "Never deny claims." Based on that explanation, we agreed. After getting home, I reviewed the paperwork and researched the insurance provider, because the total amount financed didn’t make sense, especially after putting $6,500 down. That’s when I discovered a $3,600 service contract had been added to the loan, instead of charging us the $500+ every year, it turns out that it was that price each year for the 6 year warranty, they just charged the full amount up front and financed it with our car loan. Additionally, we discovered that the warranty was through Fidelity Warranty Services, a Florida based insurance company with horrible reviews and worse coverage. Many dealerships won't even honor that insurance policy, meaning we would have to transport the vehicle back to Fargo in order to get any use out of the policy! When we called to cancel the warranty, the experience got worse. We were pressured to keep it, and then told we would have to come in person to sign paperwork because cancellation could not be done otherwise. Noah then tried to make it out to seem like we were stupid as he "thought he had very clearly went through the numbers." However, we had specifically told him that we didn't want to pay $500+ on a recurring basis, so he misleading framed it as a one time fee of $500+, instead of the truth. If that wasn't bad enough, Noah lied about what it would take to cancel the warranty. The warranty provider allows cancellations online without visiting the dealership. Between the inaccurate vehicle listings, the unnecessary back-and-forth to correct those issues, and the misrepresentation of a $3,600 charge by their finance team, this experience significantly damaged my trust in the dealership. More

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5/5 Stars If you want a seamless, hassle-free car buying experience, go see Annie McIntosh at Corwin Honda. She’s super friendly, helpful, and completely professional—no games or runarounds. I was in and ou experience, go see Annie McIntosh at Corwin Honda. She’s super friendly, helpful, and completely professional—no games or runarounds. I was in and out quick and got exactly what I needed. Thanks, Annie! More

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Have good customer service and explains things clearly. They are quick to finish oil change . They are quick to finish oil change . More

by TMSIEGS75 Verified Customer Verified Customer

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I've been leasing with Corwin Honda since 2020—They're always quick to help and very knowledgeable! always quick to help and very knowledgeable! More

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Janae -- did a fantastic job with our 2026 Honda CRV-Hybrid purchase. She has the perfect personality for a Honda Salesperson. CRV-Hybrid purchase. She has the perfect personality for a Honda Salesperson. More

by SEYMOUR Verified Customer Verified Customer

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Ethan was so helpful. He truly made us feel comfortable. He gave us so much information that I never thought of asking about. He truly made us feel comfortable. He gave us so much information that I never thought of asking about. More

by Mendozaesmeralda605 Verified Customer Verified Customer

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