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Genna Panaroni
Genna Panaroni at Executive Honda
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Genna Panaroni

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9
227 Reviews
4.9

227 Reviews

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227 Reviews of Genna Panaroni

January 31, 2025

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Employee Rating

Mi mejor experiencia con este consecionario honda buena atención el personal muy amable muy agradable todo More

by Jose orellana
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Executive Honda responded

Thank you, Jose, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 30, 2025

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Executive is an hour from my home but so worth the trip. The service and repairs are excellent! Love the staff (Gina, Jenna, Charlie) and cleanliness facility! Customer for life! More

by tonytu00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon

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Jan 31, 2025

Executive Honda responded

Thanks, Tony, for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

January 30, 2025

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They always know how to take care of their customers and fix the issues eith your car by letting you know what’s wrong with it first. More

by MICKEYJREBEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas .

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Jan 31, 2025

Executive Honda responded

Mickey, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

January 28, 2025

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Love honda, I bought my suv there last yr and I am happy with it More

by debstar5552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2025

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 26, 2025

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Brought my car for a diognostic and they couldn't tell me anything. I had to chance buying a 300 dollar part. But I fixed it myself More

by erickratzert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 29, 2025

Executive Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Erick, and hopefully, we can get to the bottom of this.

January 23, 2025

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Genna is terrific, always helpful and accomodating. I appreciate the clear communication about the service my car receives, always useful. I am a happy customer!! More

by Cawelch826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2025

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Genna and the team met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

January 18, 2025

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Employee Rating

Services have gotten to point where it’s become cheaper to go to roadside businesses for routine needs such as fluid changes, filter replacement, tire rotation, etc. It doesn’t require a dealer trained tec More

by PETERANDSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 22, 2025

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 12, 2025

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Excellent customer service from Geena for the two recalls on the 2025 CRV Hybrid. Very pleased with the service department. More

by TROOPER56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 12, 2025

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Genna met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

January 11, 2025

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Professional, efficient, transparent and respectful. Great communication and ensures services are completed in a timely manner. More

by jena291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Marin

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Jan 12, 2025

Executive Honda responded

Thank you, Jena, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 10, 2025

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Employee Rating

My salesman Dom Nusdeau is fantastic. His is attention to details is impressive. He is part of our family now and forever. It is amazing to have such care with my family car decisions. Al More

by NIKMORBZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Jamie Mastroni, Joe Chapman, Xavier Matos, Ryan Nelson, Gina Roberts , Damian Fournier, Louis Oosten

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Jan 12, 2025

Executive Honda responded

Thank you, Lisa, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dom here at Executive Honda.

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