Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 31

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
317 Reviews
4.8

317 Reviews

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317 Reviews of Fulton Benya

April 18, 2020

Dealership Rating
Employee Rating

Great service experience. Service complete as promised. They even washed my truck. Paul is great to work with. Will be back when service is due. More

by paasano
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , John Asano, Paul Asano, John Prock, Mike Robinson

Apr 19, 2020

Ken Ganley Ford Norton responded

It's great to hear that Paul was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

April 09, 2020

Dealership Rating
Employee Rating

Appreciate the good work and shuttle service.The Appreciate the good work and shuttle service. The salesman (Dez) I purchased the vehicle from took the time to talk to me while I was there to chec More

by RUSSELL.VANLIEW
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

Apr 09, 2020

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford, Russell. We appreciate your business and hope to see you again soon!

April 09, 2020

Dealership Rating
Employee Rating

Very friendly and helpful, not overly pushy. Had a great experience, this is now the fourth automotive we have purchased from Ganley Ford. Thank you More

by ansonw1972
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman , Derrick Graybill

Apr 09, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ganley Ford are glad to have you as a customer.

April 07, 2020

Dealership Rating
Employee Rating

Fulton is genuinely sweet to everyone. I feel welcome in the service dept by him but not by all of them all techs are terrific More

by Barbarajean
Recommend Dealer
Yes
Apr 07, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to submit a review. We are so glad Mr. Fulton could assist you with your service needs. We truly appreciate your business. We apologize, however, that others on our service team were not as welcoming. If you would like to further discuss your concerns, feel free to contact me at your convenience.

March 27, 2020

Dealership Rating
Employee Rating

Great service. Was there for oil change and they told me I had a recall. Gave me a loaner and home I went. Asked to have car cleaned but couldn't do due to lack of employees. Otherwise great service. More

by santacroce75
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath , Paul Asano

Mar 29, 2020

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 23, 2020

Dealership Rating
Employee Rating

Customer Service is very kind and very accurate on taking care of my Cadillac Escalade EXT. They also told me I needed a battery. Thank you for your years of service! More

by deniseholloway21
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , John Asano, Paul Asano

Mar 25, 2020

Ken Ganley Ford Norton responded

Thanks so much for your great review and high star rating! We hope to see you again soon!

March 17, 2020

Dealership Rating
Employee Rating

5 Starts Service Fantastic service. Every time I go there I am treated with respect and am spoken to kindly. Excellent service, fast, and friendly. The booking online More

by wialbino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2020

Ken Ganley Ford Norton responded

We are so happy to hear you had a great experience with us. We appreciate your kind review! Thanks again for your business.

March 06, 2020

Dealership Rating
Employee Rating

They did a good job it was in and out that day. Unfortunately the main problem it went in for was not acting up that day but told me if it does again bring it in and they would do what they can More

by bjwrobel
Recommend Dealer
Yes
Mar 25, 2020

Ken Ganley Ford Norton responded

Thanks so much for your honest feedback and your 5 star rating! We greatly appreciate taking the time to leave a great review! Thanks again for your business.

March 05, 2020

Dealership Rating
Employee Rating

Very courteous and professional.best Ford dealership that I've dealt with. Would definitely go to ganley for any car truck or suv new or used to be serviced. More

by Strongwalk98
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , John Asano, Paul Asano

Mar 25, 2020

Ken Ganley Ford Norton responded

We are so happy to hear you had a great experience with us. We appreciate your kind review! Thanks again for your business.

March 05, 2020

Dealership Rating
Employee Rating

Fast, friendly and efficient service. Understood my problem and worked hard to fix it in the shortest amount of time possible, and supplied a courtesy car. More

by SHEPLER1004
Recommend Dealer
Yes
Mar 25, 2020

Ken Ganley Ford Norton responded

Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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