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Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 15

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
317 Reviews
4.8

317 Reviews

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317 Reviews of Fulton Benya

October 16, 2021

Dealership Rating
Employee Rating

Did a great job on car and truck your service tech was on point your service writer knew What to do to help me More

by gregoryjones91951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Sean Pangburn

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Oct 17, 2021

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford, Gregory, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 13, 2021

Dealership Rating
Employee Rating

Always great service, friendly staff, only place I ever take my car. Will always buy and have serviced with Ganley More

by julieshisler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

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Oct 14, 2021

Ken Ganley Ford Norton responded

Julie, Thanks for sharing your thoughts about your experience with Ken Ganley Ford. We appreciate your business and hope to see you again soon!

October 13, 2021

Dealership Rating
Employee Rating

Great job I was than happy about service that was given and the price you about dealerships taken people thank you honestly and doing the job so quickly More

by Bigblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 13, 2021

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

October 11, 2021

Dealership Rating
Employee Rating

You did a excellent job Fulton. I'm glad I brought my car to you More

by Thomasv68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 11, 2021

Ken Ganley Ford Norton responded

Thank you for your business, Thomas. We appreciate you taking the time to leave us this five-star review. We're happy to hear that Fulton was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help.

October 08, 2021

Dealership Rating
Employee Rating

Not a service writer at all can not follow customer directions going to MONTROSE ford More

by CLANDENBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Oct 27, 2021

Ken Ganley Ford Norton responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 08, 2021

Dealership Rating
Employee Rating

Very pleased with the service I received at Ganley Ford. I was in and out in less than a hour. My service advisor Fulton Benya was very easy to deal with and knowledgeable about the process which helped me More

by Zep 75
Recommend Dealer
Yes
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Oct 10, 2021

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Fulton and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford. Please don't hesitate to reach out if you need anything else.

Oct 10, 2021

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 07, 2021

Dealership Rating
Employee Rating

Friendly environment, curious staff, timely service! Service staff works with you to get a great value for the service! More

by PWHITE8278
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 07, 2021

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford.

October 06, 2021

Dealership Rating
Employee Rating

Work was done as asked and on time. Fulton was very helpful, as he always is. More

by Customer
Recommend Dealer
Yes
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Oct 07, 2021

Ken Ganley Ford Norton responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 05, 2021

Dealership Rating
Employee Rating

Good work thank you I will be back when I need more work done on my truck More

by Jen.brumbaugh.asntd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

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Oct 05, 2021

Ken Ganley Ford Norton responded

Jen, Thank you for taking the time to share your thoughts on working with Paul and our team. We're glad to hear we delivered such a great experience!

October 04, 2021

Dealership Rating
Employee Rating

As a 77 year old widow who is still working every day - I count on Ganley Ford to keep my car running and dependable. They have exceeded my expectations on a regular basis. Joyce A Turkovich More

by JTURKO8348
Customer Service
Recommend Dealer
Yes
Report | Print
Oct 05, 2021

Ken Ganley Ford Norton responded

Joyce, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford!

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