30 Reviews
Write a Review30 Reviews of Frank Seitz
November 21, 2024
Very quick and I love the new Genesis service center. I like the fact loaners are available now. I like the fact loaners are available now. More
Other Employees Tagged: Megan Barham, Steven Browder, Kasey Collins, Gavin Kalagher
November 15, 2024
Very efficient. Workers are very helpful and knowledgeable. Everyone was very friendly. I would recommend going. Workers are very helpful and knowledgeable. Everyone was very friendly. I would recommend going. More
Other Employees Tagged: Megan Barham, Steven Browder, Kasey Collins, Gavin Kalagher
November 13, 2024
One of the best dealerships to go to. This place really changed for the benefit. Employees are happy. I’m happy service was excellent. Definitely recommend this place to others. This place really changed for the benefit. Employees are happy. I’m happy service was excellent. Definitely recommend this place to others. More
Other Employees Tagged: Megan Barham, Jamie Martinez, Mikel Hankins, Steven Browder, Kasey Collins, Gavin Kalagher, Kristopher Carter, Jayro Torres, Jaren Blaylock , Nathanael hall.
November 13, 2024
Service was amazing and quick. Joshua Quint was really helpful and explain all the details about the recommendations for my car. Joshua Quint was really helpful and explain all the details about the recommendations for my car. More
Other Employees Tagged: Megan Barham , Joshua quint
October 24, 2024
I don't know who Gavin Kalagher is. Maintenance is covered on my ionqic 5 but at 6000 miles I was charged $22 for tire rotation. On my first recall I was offered a $22 tire rotaion a Maintenance is covered on my ionqic 5 but at 6000 miles I was charged $22 for tire rotation. On my first recall I was offered a $22 tire rotaion and a $55 battery maintenance-when I called them on the charges they dropped the tire rotation (didn't offer a refund) but not battery "that's battery maintenance." On my second recall the price dropped to $40 and the service would take 2 hrs. I passed. 2hrs. to download software and clean terminals-really? I asked about v2l neither service nor parts knew what that is. More
Other Employees Tagged: Megan Barham, Steven Browder, Kasey Collins, Gavin Kalagher , Jeren Blaylock, Faith Condrey, Joseph Daniels, Cooper Houchin, Skyler Matsler
October 18, 2024
My wife and I purchased a vehicle from Tulsa Hyundai a few months ago. We purchased the new 3rd row Santa Fe. Upon purchasing, the finance manager added a warranty without our consent. We have called nume few months ago. We purchased the new 3rd row Santa Fe. Upon purchasing, the finance manager added a warranty without our consent. We have called numerous times to try to get a refund on this and have not been able to speak to a single manager once. They put another customers temporary tag on the vehicle when we purchased that had the wrong purchase date on it also. It was a nightmare from the start. A month or so after we purchased, we received an email that said there was a recall. We took it in to be repaired and they said it would take a week. They gave us a Kona for a loaner. We purchased a 3rd row due to having 4 kids and they give us a Kona to drive while our 50k+ vehicle is getting repaired. It has now turned into a 6-8 week process. The vehicle we purchased only has 2k miles on it and now we are stuck with a Kona to drive while our vehicle sits in the shop. My advice would be #1 do not purchase a Santa Fe, they are trash and you won’t even get to drive it. #2 everyone who purchases from here should pay very close attention when they are in finance. The finance managers are extremely tricky and will try every trick in the book to push something on you that you didn’t want. My advice would be to get financing elsewhere and bring them a check if you should insist on purchasing a vehicle from this disgrace of a dealership. More
Other Employees Tagged: Daniel Albert, Chad Beamer
September 08, 2024
Friendly staff, waiting area awesome. Don’t like the up sale on services. Not sure Don’t like the up sale on services. Not sure More
Other Employees Tagged: Megan Barham, Steven Browder, Kasey Collins, Gavin Kalagher , Jeren Blaylock, Faith Condrey, Joseph Daniels, Cooper Houchin, Skyler Matsler
August 24, 2024
Always pleased with the level of service and attention to detail and follow up and customer service detail and follow up and customer service More
Other Employees Tagged: GARY RUTH, Megan Barham, Daniel Albert, Steven Browder, Kasey Collins, Gavin Kalagher , Jeren Blaylock, Joseph Daniels, Skyler Matsler
June 16, 2024
Buying a car was free from stress! All the staff cared about my family and getting us the perfect fit. Easy to contact and putting us first. Great experience! All the staff cared about my family and getting us the perfect fit. Easy to contact and putting us first. Great experience! More
Other Employees Tagged: Megan Barham, Daniel Albert , Jacob Weston, Nathan
January 28, 2024
Communication was horrible. Had to call numerous times per day. Left messages for the Manager all the way down to the service technician without a call back to set up service. Had to call numerous times per day. Left messages for the Manager all the way down to the service technician without a call back to set up service. Finally had to call corporate. I have had the same problem fixed 3 times and still having the same.problem. I would not recommend! More
Other Employees Tagged: Daniel Albert