Frank Kern

After making an appointment the week before, for oil, filter change and tire rotation. 2- 1/4 hours to drive car out of garage seems excessive. Also, another 1- 1/2 hours to drive through traffic, round filter change and tire rotation. 2- 1/4 hours to drive car out of garage seems excessive. Also, another 1- 1/2 hours to drive through traffic, round trip from my home. More

by JPWATERHOUSE Verified Customer Verified Customer

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They try their best to do right by their costumers! We have bought all our cars from Scranton! We have bought all our cars from Scranton! More

by L.WILLETTE Verified Customer Verified Customer

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Thank you, Robert and Frank. You guys are the best. Every time my wife, daughter's and I come in you are on top of everything and a pleasure to deal with. Thank you!! Scott You guys are the best. Every time my wife, daughter's and I come in you are on top of everything and a pleasure to deal with. Thank you!! Scott Shane More

by sshaneutility Verified Customer Verified Customer

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My service experience with Scranton Motors was a great one. Billy Delgado, Service Advisor, went above and beyond. He reached out to Endurance, my extended warranty company, and filed a claim on my behalf one. Billy Delgado, Service Advisor, went above and beyond. He reached out to Endurance, my extended warranty company, and filed a claim on my behalf, which saved me over $625. Many thanks to everyone at the dealership who assisted me with my vehicle’s services, including the service technicians who do great work behind the scenes. More

by Suzi Verified Customer Verified Customer

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They were very professional, courteous, and friendly. Frank was fantastic and kept me updated and let me know what was needed. Finally, they did everything in a timely manner. Thank you Frank was fantastic and kept me updated and let me know what was needed. Finally, they did everything in a timely manner. Thank you More

by DESOPOEHMC Verified Customer Verified Customer

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Oil change at Scranton Motors is always Convenient with a good price with a nice customer service lodge and coffee. good price with a nice customer service lodge and coffee. More

by pjw1950 Verified Customer Verified Customer

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Frank is very honest and you can tell he cares about his customers. I've always had good experiences at Scranton motors, which is why I keep coming back. My husband bought a truck in 1980 and I just sold it customers. I've always had good experiences at Scranton motors, which is why I keep coming back. My husband bought a truck in 1980 and I just sold it. He always brought it to Scranton for repairs. More

by Sandrasutyla1 Verified Customer Verified Customer

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Well treated by all. Done They were informative and explain on what to expect. Wish we had a loaner. 11days. Done They were informative and explain on what to expect. Wish we had a loaner. 11days. More

by pierre8 Verified Customer Verified Customer

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I have received the best possible service for decades on our Cadillacs. Stuart G. Rosen our Cadillacs. Stuart G. Rosen More

by SROSEN5432 Verified Customer Verified Customer

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Frank was very accommodating, easy to work with and friendly too! Nice to be able to drop off our vehicle the day before our appointment. friendly too! Nice to be able to drop off our vehicle the day before our appointment. More

by cat.giarrizzo Verified Customer Verified Customer

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