Frank DiCostanzo
Frank DiCostanzo at Colonial Volkswagen of Medford
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Frank DiCostanzo

Service Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.8
457 Reviews
4.8

457 Reviews

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457 Reviews of Frank DiCostanzo

April 08, 2025

Dealership Rating
Employee Rating

Great customer experience, beautiful facility. Words seven eight none ten eleven twelve thirteen fourteen fifteen. More

by randy_palmer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

Apr 08, 2025

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 01, 2025

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Employee Rating

They are all great and seem very knowledgeable I’m so glad I did buisness with you all More

by lorac1123
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva, Kasey Wilson

Apr 01, 2025

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon!

March 22, 2025

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Employee Rating

They’re always transparent about what they are doing and what they see wrong with the car. Wouldn’t take my car to anyone else! More

by JOHNSON.USMC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

Mar 25, 2025

Colonial Volkswagen of Medford responded

We are very happy to hear Frank and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 17, 2025

Dealership Rating
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The service process was efficient and the wait was as predicted. While prices are up, coordinating with mid week discounts helped a lot More

by dmlynchjr
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 14, 2025

Dealership Rating
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My visit was quick and easy. They always take care of me and I can't see myself going anywhere else for service on my car. More

by SHANITAM76
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Sanders, Frank DaSilva

Mar 16, 2025

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 11, 2025

Dealership Rating
Employee Rating

Staff ALWAYS helpful and provide excellent service. Been dealing with Colonial service for many years. More

by marilynwalsh0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

Mar 11, 2025

Colonial Volkswagen of Medford responded

Thank you, Marilyn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 09, 2025

Dealership Rating
Employee Rating

The team was great , the process was easy and the step by step information from the mechanic was state of the art. I want to bring all my cars there. Great job More

by throwthecuffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

Mar 10, 2025

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 26, 2025

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Employee Rating

Great service. Set expectations and finished everything on time. Comfortable waiting area while work is being done. More

by PEL.STOCKWELL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

Feb 26, 2025

Colonial Volkswagen of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 26, 2025

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Employee Rating

Professional, courteous, and efficient. I was very satisfied with the service I received. Would highly recommend More

by jjcavanaugh
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 20, 2025

Dealership Rating
Employee Rating

Thanks for the excellent service on my car as always. Highly recommended location for purchasing a car! More

by christos.kokkalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

Feb 20, 2025

Colonial Volkswagen of Medford responded

It's great to hear that we were able to help you out, Christos. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

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