Franco D. Casalinova | Page 35

Made a huge mistake by going to another dealer. Won’t do that again. Thanks for making things right for us Franco!! I feel better knowing she’s driving a safe car. that again. Thanks for making things right for us Franco!! I feel better knowing she’s driving a safe car. More

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The staff was so friendly and very helpful. They took the time to explain the paperwork before I signed it and if I didn't understand something they made sure to explain it even more. I had a great experienc time to explain the paperwork before I signed it and if I didn't understand something they made sure to explain it even more. I had a great experience with this dealership and it's staff and highly recommend it to everyone who's looking at getting a new car More

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Purchased vehicle from online ad. They are public safety and veteran oriented which is greatly appreciated and well respected. Process was easy enough but felt that several needed repairs should have been and veteran oriented which is greatly appreciated and well respected. Process was easy enough but felt that several needed repairs should have been revealed prior to purchase especially safety related items. One item was mentioned and I was directed to their parts department to make my own repairs - wrong answer.I still would have made the purchase but the proactive honesty would have been appreciated. Sales person was friendly, GM's customer service skills are average and somewhat abrasive. Making a unseen internet purchase is more and more prevalent these days, even with mainstream dealerships - some improvements with this facility could make their future more effective. More

by SDENTY10 Verified Customer Verified Customer

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We were pleased with all the area 's of service that were given this dealership had two outstanding employees that went out and above helping. given this dealership had two outstanding employees that went out and above helping. More

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Doing business with Ganley in Barberton for many years. Doing business with Ganley in Barberton for many years. Excellent Service. Franco did not pressure me at all and got me a great deal, very satisfied. Doing business with Ganley in Barberton for many years. Excellent Service. Franco did not pressure me at all and got me a great deal, very satisfied. More

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Franco was awesome! Took a while to the deal I wanted but he was patient and helped me get the Ford I wanted. Gave me a hat too! he was patient and helped me get the Ford I wanted. Gave me a hat too! More

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Fast friendly service. My wife is very ill and it’s hard for her to get outside the house. Deal was handled over the phone and completed in a 30 minute visit. for her to get outside the house. Deal was handled over the phone and completed in a 30 minute visit. More

by the_tree_of_liberty Verified Customer Verified Customer

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Very nice improvement from last time's experience. Thank you very much, Austin! Thank you very much as well, Franco! See you soon for service! you very much, Austin! Thank you very much as well, Franco! See you soon for service! More

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Thank you Franco and your team for helping us get into a vehicle that is a perfect fit for our family! Very kind people to work with! vehicle that is a perfect fit for our family! Very kind people to work with! More

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I want to thank Franco for his attention to us in purchasing my new car. He set my car up with my iPhone so I didn’t have to do it. He was very professional and has wonderful customer service skill purchasing my new car. He set my car up with my iPhone so I didn’t have to do it. He was very professional and has wonderful customer service skills. He introduced me to the Parts Dept and to the Service Dept. I love my new car! More

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