Franco D. Casalinova
Franco D. Casalinova at Ken Ganley Ford Norton

Franco D. Casalinova | Page 30

Sales & Leasing

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
501 Reviews

Buying or leasing a new car can be one of the biggest purchases of your life, other than your home! When you meet with me for your next vehicle, i will begin by listening to your goals and expectations. I want to understand what my customers are trying to accomplish today, so i can better assist you in the right direction with your new car! We offer a wide range of financing options for all credit situations and look forward to the opportunity to earn your business! See what sets us apart from the competition!

Dealership Experience

10 yrs

Industry Experience

16 yrs, 2 mos

Specialties & Trainings

Ford Certified New / Lease & Certified Pre Owned Vehicles

5.0

501 Reviews

Write a Review

501 Reviews of Franco D. Casalinova

August 01, 2021

Dealership Rating
Employee Rating

The dealership was very nice. Everybody was very professional. Franco was easy to work with and explained everything to the extent that was required. It was a smooth process. More

by slittle22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2021

Ken Ganley Ford Norton responded

Thank you so much for choosing Ganley Ford! Congrats on your new purchase, and let us know if we can be of any more assistance!

July 31, 2021

Dealership Rating
Employee Rating

Franco is first class. Best customer service even compared with the so-called luxury dealerships. Felt right at home as soon as I walked in. Very friendly crew. More

by Suttonjw1717
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

Aug 01, 2021

Ken Ganley Ford Norton responded

It's fantastic to hear that Franco provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford!

July 10, 2021

Dealership Rating
Employee Rating

Great Dealership! We got a really good deal on a Explorer with low miles and no issues! Will definitely recommend this dealership to others! Thank you for the great deal Ganley and Franco! More

by kstump2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

Jul 10, 2021

Ken Ganley Ford Norton responded

Thank you for your business and this review! We're happy to hear that Franco was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We appreciate your recommendation and hope you enjoy your Explorer!

July 06, 2021

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Employee Rating

I love my new car! Super quick and easy process with Francos help! My bronco came quicker than expected! I had a few special requests and he delivered all of them for me! Thank you again Franco More

by Cuthairmandi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Franco and the team met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

July 01, 2021

Dealership Rating
Employee Rating

Got a good greeting and warm welcome Soon as I entered the door, service was excellent and my salesman was very polite and professional I would definitely recommend this dealership to anyone More

by Doctorpope1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Carly Neubert

Jul 01, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 11, 2021

Dealership Rating
Employee Rating

Everyone is always so polite and helpful. Been dealing Everyone is always so polite and helpful. Been dealing with Franco for years . Advise anyone looking for new or used to go see him. :). Thank More

by Kbonf07210
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman , Carly Neubert

Jun 11, 2021

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your great feedback with us. We are delighted to learn about your positive experience with Franco. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 05, 2021

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Employee Rating

Very friendly and attentive, answered me back promptly. I received a good value for my trade in. I would use Ganley Ford again. And recommend them. More

by jeanferrara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2021

Ken Ganley Ford Norton responded

Jean, Thank you for your business and this review. We're happy to hear Franco and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jun 06, 2021

Ken Ganley Ford Norton responded

Hi Jeanferrara, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

May 25, 2021

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Employee Rating

This is the dealership to go to ! Franco is our man for buying a new car, second time to trade in our vehicle with him. Great to deal with, no gimmicks, no punches. Go to Ganley Ford, you won't be sorry !! More

by Steve3165
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

May 25, 2021

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience here with Franco. Congratulations on your new Fusion, Steve! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 21, 2021

Dealership Rating
Employee Rating

Franco did a great job finding a vehicle to my liking and finding the financing! I am extremely happy with my Ford Escape! Thank you! More

by jeff.herston
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch , Carly Neubert

May 22, 2021

Ken Ganley Ford Norton responded

Here at Ganley Ford, customer satisfaction is our #1 priority. We are glad to hear you enjoyed working with Franco, and it was a pleasure having you at the dealership. We appreciate your review!

May 12, 2021

Dealership Rating
Employee Rating

Great place great service great people all around a awesome visit will go back when I need a new one this place was awesome for the whole experience More

by Hough0812
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman

May 13, 2021

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ganley Ford. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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