Fernando Luna

I was treated with professionalism and kindness. My vehicle was thoroughly serviced. I was never pressured to do more than was necessary. It was an excellent experience. My vehicle was thoroughly serviced. I was never pressured to do more than was necessary. It was an excellent experience. More

by TANDUSCO Verified Customer Verified Customer

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Very concerned about quality control. My service writer sent me out the door with loose brake pins rubbing on the axle which I did not hear until I got all the way across town. Had to com My service writer sent me out the door with loose brake pins rubbing on the axle which I did not hear until I got all the way across town. Had to come back the next day and the team was very stressed about getting a timely repair done. Sometimes it might help the team to take a step back and realize they are needing to jump in and fix something that they made a mistake with in the first place. In the end, absolutely nailed it. I still don’t have a clear understanding, though of what permanent damage was done. More

by JEANETTEFARMER Verified Customer Verified Customer

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I had a great experience at my local Toyota dealership! From the moment I walked in, the staff was friendly, professional, and helpful. The service agent Fernando kept me informed throughout the entire pro From the moment I walked in, the staff was friendly, professional, and helpful. The service agent Fernando kept me informed throughout the entire process, explained everything clearly, and finished the work on time. My car was returned running perfectly. It’s refreshing to find a dealership that truly cares about customer satisfaction. Highly recommend their service department! More

by baez.mayra Verified Customer Verified Customer

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Fernando is great, he explains everything and is very understanding and accomodating, overall a great experience understanding and accomodating, overall a great experience More

by ADAMCJONES Verified Customer Verified Customer

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Would have liked to see snacks and drinks for clients waiting for vehicles like other dealerships. Otherwise very pleasant. waiting for vehicles like other dealerships. Otherwise very pleasant. More

by TNELSON14 Verified Customer Verified Customer

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Great communication in both the internet sales to finance and the service department throughout the purchase to the service and the service department throughout the purchase to the service More

by STEPHEN.COX Verified Customer Verified Customer

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I made an open appt to come in and fernando luna check me in, it went really smooth the whole time i was there. in, it went really smooth the whole time i was there. More

by JAYSON.RIMANDO Verified Customer Verified Customer

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Todo Fue explicado con claridad , encontre ayuda nesesaria para mi vehiculo y muy amable el setvicio nesesaria para mi vehiculo y muy amable el setvicio More

by IRISDELGADO36 Verified Customer Verified Customer

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Your service was convenient and done quickly, and our advisor was friendly and helpful. It was a good experience. advisor was friendly and helpful. It was a good experience. More

by KENSCORR Verified Customer Verified Customer

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Fantastic service! Everything went great! I always come here! I would only recommend Findlay Toyota! Everything went great! I always come here! I would only recommend Findlay Toyota! More

by STRETCHED2TALL Verified Customer Verified Customer

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