Shaun Galicinao

This dealership has been very professional and provided quality service every time I brought my truck there. Unfortunately my last visit was very disappointing. I brought my truck in for a Green service wi quality service every time I brought my truck there. Unfortunately my last visit was very disappointing. I brought my truck in for a Green service with out an oil change. It took 4 hours to complete. The consultant said that my truck was taken to the side of the department in error and left there unattended which caused the delay. The consultant was nice enough not to charge me for the service but it left a bad taste in my mouth the rest of the day. More

by STEVENKIM Verified Customer Verified Customer

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recall updated but they messed up the screen, now I cannot update the time on the dashboard cannot update the time on the dashboard More

by TAMA1_99 Verified Customer Verified Customer

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Customer service was great. Explained everything that needed to be fixed. Service was provided fast and efficient. Explained everything that needed to be fixed. Service was provided fast and efficient. More

by WILLIAMCACHO Verified Customer Verified Customer

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His professionalism, patience, and attention to detail made the entire experience very pleasant. Many thanks ! made the entire experience very pleasant. Many thanks ! More

by DIANAKING99 Verified Customer Verified Customer

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Everyone was pleasant to work with. Appointment was easy to make. Time promised was longer than exapected. Appointment was easy to make. Time promised was longer than exapected. More

by BRIANH80011 Verified Customer Verified Customer

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I was very impressed by the customer service at this location. They stuck with it until my truck was in good working condition, communication was great and I was impressed. location. They stuck with it until my truck was in good working condition, communication was great and I was impressed. More

by JEANETTEFARMER Verified Customer Verified Customer

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Very concerned about quality control. My service writer sent me out the door with loose brake pins rubbing on the axle which I did not hear until I got all the way across town. Had to com My service writer sent me out the door with loose brake pins rubbing on the axle which I did not hear until I got all the way across town. Had to come back the next day and the team was very stressed about getting a timely repair done. Sometimes it might help the team to take a step back and realize they are needing to jump in and fix something that they made a mistake with in the first place. In the end, absolutely nailed it. I still don’t have a clear understanding, though of what permanent damage was done. More

by JEANETTEFARMER Verified Customer Verified Customer

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Good service. Turner was really helpful. Good amenities available if you're waiting at the dealership. Turner was really helpful. Good amenities available if you're waiting at the dealership. More

by SENURA.DEVINDA Verified Customer Verified Customer

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Findlay Toyota is the best most reliable service department we have ever had to deal with. department we have ever had to deal with. More

by Bill Verified Customer Verified Customer

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Very Helpful and quick turn around, and completed in the time frame that I was told time frame that I was told More

by PWYKE1 Verified Customer Verified Customer

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