Fernando Luna | Page 3

Great service, patient customer service representatives. Already planning the next things that I want to do to the truck. Already planning the next things that I want to do to the truck. More

by FELECIA_FAWN Verified Customer Verified Customer

Report | Print

Fernando was very helpful and understanding explained everything to me very well. He’s an outstanding employee. everything to me very well. He’s an outstanding employee. More

by SENORBOBOSO Verified Customer Verified Customer

Report | Print

The employees were all friendly . Fernando was the nicest and professional person He was compassionate & helped me understand the complexity of my car. He really worked with me. Fernando was the nicest and professional person He was compassionate & helped me understand the complexity of my car. He really worked with me. More

by EURICHEN Verified Customer Verified Customer

Report | Print

Everything went well for the most part with my vehicle. Fernando Luna was very helpful. I will be back in next week. Fernando Luna was very helpful. I will be back in next week. More

by CLIFFTALON Verified Customer Verified Customer

Report | Print

We have been coming here for over 25 years and had nothing but excellent service nothing but excellent service More

Report | Print

I was treated with professionalism and kindness. My vehicle was thoroughly serviced. I was never pressured to do more than was necessary. It was an excellent experience. My vehicle was thoroughly serviced. I was never pressured to do more than was necessary. It was an excellent experience. More

by TANDUSCO Verified Customer Verified Customer

Report | Print

Very concerned about quality control. My service writer sent me out the door with loose brake pins rubbing on the axle which I did not hear until I got all the way across town. Had to com My service writer sent me out the door with loose brake pins rubbing on the axle which I did not hear until I got all the way across town. Had to come back the next day and the team was very stressed about getting a timely repair done. Sometimes it might help the team to take a step back and realize they are needing to jump in and fix something that they made a mistake with in the first place. In the end, absolutely nailed it. I still don’t have a clear understanding, though of what permanent damage was done. More

by JEANETTEFARMER Verified Customer Verified Customer

Report | Print

I had a great experience at my local Toyota dealership! From the moment I walked in, the staff was friendly, professional, and helpful. The service agent Fernando kept me informed throughout the entire pro From the moment I walked in, the staff was friendly, professional, and helpful. The service agent Fernando kept me informed throughout the entire process, explained everything clearly, and finished the work on time. My car was returned running perfectly. It’s refreshing to find a dealership that truly cares about customer satisfaction. Highly recommend their service department! More

by baez.mayra Verified Customer Verified Customer

Report | Print

Fernando is great, he explains everything and is very understanding and accomodating, overall a great experience understanding and accomodating, overall a great experience More

by ADAMCJONES Verified Customer Verified Customer

Report | Print

Would have liked to see snacks and drinks for clients waiting for vehicles like other dealerships. Otherwise very pleasant. waiting for vehicles like other dealerships. Otherwise very pleasant. More

by TNELSON14 Verified Customer Verified Customer

Report | Print