Fernando Cruz
Fernando Cruz at Columbia Ford Kia
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Fernando Cruz | Page 3

Service Advisor

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

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4.8
117 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

5 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.8

117 Reviews

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117 Reviews of Fernando Cruz

November 10, 2023

Dealership Rating
Employee Rating

Great service, very nice staff! Comfortable waiting area, thorough explanation of service required. Thank you More

by vmtoner17
Service Price Transparency
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Recommend Dealer
Yes

October 06, 2023

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Everything was done on time and of good quality as it has always been with all our cars over the years. More

by frankhendrick
Service Price Transparency
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Recommend Dealer
Yes

October 04, 2023

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Customer service professional and courteous, great and the quick response on the car repair was amazing. More

by ROSE LAURIE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Field-Santiago

October 01, 2023

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Employee Rating

Service is hit or miss. I waited several hours for mounting and balancing new 16" tires on stock wheels despite having an early morning appointment. Unfortunately service More

by SteveP
Recommend Dealer
Yes

September 22, 2023

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Very courteous on time relaxing atmosphere answers any and all questions will be back for my next appointment More

by Tim
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Recommend Dealer
Yes

Other Employees Tagged: Mike Pahlas

September 13, 2023

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Always accommodating when I am making an appointment. The work is always done sooner than expected. More

by Toddc.Johnson
Service Price Transparency
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Recommend Dealer
Yes

September 07, 2023

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Everyone who works at the dealership are always friendly and a pleasure to deal with. More

by Chris Lamoureux
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Recommend Dealer
Yes

September 07, 2023

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The service department are so great to deal with when it comes to making a customer feel comfortable and happy! More

by Chris Lamoureux
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Recommend Dealer
Yes

September 04, 2023

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Excellent service from Highly skilled technicians. Great recommendation on when to replace my tires provided with a quote for low cost, mid quality, and high quality replacements. Always very comforta More

by Denim
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Recommend Dealer
Yes

August 20, 2023

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Employee Rating

Very nice and knowledgeable and friendly a lot to look at. Alway clean people here More

by fallon_thompson
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Recommend Dealer
Yes

Other Employees Tagged: Brian j Roush

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