Errol Rule | Page 4

Handy Toyota has been a good fit for me. I bought my 2024 Prius last January via salesperson Ali Kamal (helpful, knowledgable, upbeat, honest with me, good humored and patient, good explain I bought my 2024 Prius last January via salesperson Ali Kamal (helpful, knowledgable, upbeat, honest with me, good humored and patient, good explainer, made the buying process smooth and easy) who continues to check in with me and offers me assistance anytime. Service Department has done very well for me, too. They cured my unfortunately rodent chewed wiring last year and the car works well. Errol Rule, with the Rental Car part of Handy's, a man of few words and a good listener, adeptly, confidently processed my short time use of a car while mine was being repaired, and gave opinion and advice when I asked. In January, Darren Callan from Service Department efficiently processed my 12 mo/10k milage check-up. He listened respectfully, answered my questions, gave answers and advice when I asked. Most recently, Naim Qubrosi in the Service Department helped me navigate some warranty and maintenance work on the Prius. When I expressed dismay about replacing a damaged part, he investigated further and found it would be covered under warranty. I appreciated that! Naim kept me informed, he answered my questions, gave advice when I asked. He was respectful, polite, helpful. All good. More

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Very positive experience in getting state inspection on my vehicle. They scheduled me quickly ( I had forgotten it was due) which was a great way to treat a loyal customer. The inspection was thorough a my vehicle. They scheduled me quickly ( I had forgotten it was due) which was a great way to treat a loyal customer. The inspection was thorough and successful. Very happy with Handy Service Dept. More

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Naim was upbeat, knowledgeable n was great with updating. He is hardworking n takes pride in his job He is hardworking n takes pride in his job More

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Few things needed repair but could t be accomplished there. Other than oil change and tire rotation, I was kinda disappointed. there. Other than oil change and tire rotation, I was kinda disappointed. More

by plankster35 Verified Customer Verified Customer

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Great service , best Toyota dealer around ! Great people make it worth driving too, will never go anywhere Else . Great people make it worth driving too, will never go anywhere Else . More

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I had an issue with my truck and made an appt for Handy’s to take a look at it. Making the appointment was easy and they were able to see it in a reasonable amount of time. I was slightly concerned about the to take a look at it. Making the appointment was easy and they were able to see it in a reasonable amount of time. I was slightly concerned about the issue but the Service Advisor was able to assure me that they would get to the bottom of the issue. They found the issue and disclosed to me that it was a failed part through no fault of my own and that they would order the part immediately and that the vehicle really wasn’t drivable so they told me they were going to put me in a “loaner” and that it was all covered and under warranty. They assured me that this is an issue they have seen before and that it would be resolved and there was nothing to worry about. It took a couple days but they were in contact with me every day to let me know where they were in the process. Excellent communication and handling of the entire process. This was such a positive service interaction that has left me feeling like “If” I ever have another issue with my truck this is the place to go and they will take care of me. I will definitely be sticking with Handy from here on out. Thank you Handy’s!! More

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The service department is second to none! Always willing to go the extra mile to keep a customer happy! Great job service department! Always willing to go the extra mile to keep a customer happy! Great job service department! More

by Sandy45 Verified Customer Verified Customer

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Still a topnotch service experience, wish there weren't so many miles between us , but still worth the drive. Very friendly service dept. so many miles between us , but still worth the drive. Very friendly service dept. More

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Always the best! Kind staff & a clean establishment. Thanks again for taking care of my Highlander! Kind staff & a clean establishment. Thanks again for taking care of my Highlander! More

by patriciaroseclark Verified Customer Verified Customer

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Excellent dealership, super clean and everybody working there seems to enjoy their job. They will take care of you, well worth the trip. there seems to enjoy their job. They will take care of you, well worth the trip. More

by cbrown8998 Verified Customer Verified Customer

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