Check out Ernest Biondolino's reviews on DealerRater

November 25, 2025

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The staff is friendly and knowledgable. I had a minimum wait time and my car was ready in the time frame given. I had a minimum wait time and my car was ready in the time frame given. More

by garyjjablonski

Verified Customer

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Recommend Dealer

Yes

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November 24, 2025

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Horrible experience I’ve been there three times and car is still not fixed. They keep telling me that the adaptive steering is working and it is not working properly. is still not fixed. They keep telling me that the adaptive steering is working and it is not working properly. More

by nikki31

Verified Customer

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Recommend Dealer

No

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Nov 24, 2025 -

Joyce Honda responded

We’re very sorry to hear about your experience and that your concern with the adaptive steering has not been resolved. This is not the level of service we strive to provide, and we want to make this right immediately. Please reach out directly to Erik Matos, Service Manager, so we can review your vehicle’s history and ensure the issue is properly diagnosed and corrected: 973-361-1396 erik_matos@joycehonda.com Text: 973-607-0237 Thank you for giving us the opportunity to address this. We’re committed to resolving the problem promptly.

November 24, 2025

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I have been going for close to 20 years now. great service, and wonderful employees! great service, and wonderful employees! More

by M.VALLONE

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Recommend Dealer

Yes

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Nov 24, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 22, 2025

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Joyce Honda has one of the best services. I highly recommend to anyone! Everyone is so helpful and my card runs great. I highly recommend to anyone! Everyone is so helpful and my card runs great. More

by LP

Verified Customer

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Recommend Dealer

Yes

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Nov 24, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 21, 2025

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As always, I was able to get an appointment right away and the wait was not very long. Great service as usual.. and the wait was not very long. Great service as usual.. More

by SANDYCAMISA

Verified Customer

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Recommend Dealer

Yes

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Nov 21, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 18, 2025

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the check was simple, the service writer was excellent and I was kept up to date on what was being done and how long the service would be. and I was kept up to date on what was being done and how long the service would be. More

by g3cmills

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Subuhi Shakil

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Nov 19, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 17, 2025

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Over the past 12+ years as a customer, the staff at Joyce Honda have always been the most friendly, trustworthy and professional team we have found when it comes to sales and service. We would highly recomme Honda have always been the most friendly, trustworthy and professional team we have found when it comes to sales and service. We would highly recommend them for service regardless of the car brand you own (not just Honda). More

by DavidZ

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Tom Duffy, Charles Mitchell

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Nov 19, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 14, 2025

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Check in was simple and no wait time. Staff are all friendly, kind and efficient. Staff are all friendly, kind and efficient. More

by CMCAVANAUGH

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Recommend Dealer

Yes

Other Employees Tagged: Mario Di Iorio , Solomon Watson. 5 STARS!!

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Nov 19, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 13, 2025

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Good services and friendly , the person help me out all good Earny the person help all time good services , all good good Earny the person help all time good services , all good More

by richardbaez822

Verified Customer

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Recommend Dealer

Yes

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Nov 19, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 12, 2025

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Great staff and excellent quality repairs, but the costs for parts and service are outrageously more expensive than those at local non-dealership service centers. for parts and service are outrageously more expensive than those at local non-dealership service centers. More

by OVERDEEPBLUESEAS

Verified Customer

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Recommend Dealer

No

Other Employees Tagged: Lloyd Wilson, John Lavelle

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Nov 12, 2025 -

Joyce Honda responded

Thank you for your feedback! We truly appreciate your kind words about our staff and the quality of our repairs. We understand that dealership service costs can sometimes be higher than independent shops — this reflects our use of genuine Honda parts, factory-trained technicians, and warranty-backed work to ensure lasting reliability and safety. We’d love the opportunity to review your recent service and discuss how we can provide the best value possible. Please feel free to contact Erik Matos, Service Manager, at 973-361-1396 or via text at 973-607-0237, or email erik_matos@joycehonda.com . Thank you again for choosing Joyce Honda — we appreciate your trust in our team!

Ernest Biondolino

Service Advisor

Joyce Honda

742 Reviews of Ernest Biondolino

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