Ernest Biondolino

Terrible experience. Went for oil change and they suggested transmission fluid be changed which I agreed to. Next day car making terrible noise that it was not making. Went for oil change and they suggested transmission fluid be changed which I agreed to. Next day car making terrible noise that it was not making. Went back to them next day. Played video of car making noise but didnt make the noise in person for them. They took car in to check it out. I was told there was a loose rod under the pan and they tightened it. Next day car made same noise. Had to go back a THIRD time They admitted to me transmission fluid was a QUART low!!! I'm worried my car may have been damaged from driving like this. How does this happen for such a simple service. Also another time I went here for oil change, mechanic accidentally sprayed oil all over my car and I had to wait an additional hour for them to clean my car and it had an awful smell when I left. I want to share that Ernest went above an beyond to try and help resolve the problem with the noise. He is a real gentleman. Its a shame he has to resolve issues from incompetent mechanics More

by KT Verified Customer Verified Customer

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Service is Always great here. Service advisors are top notch like Ernest, who I deal with all the time. Never had a problem. Service advisors are top notch like Ernest, who I deal with all the time. Never had a problem. More

by ceflopez Verified Customer Verified Customer

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Service was satisfactory but I noticed ine of the god idol was broken and was intact when I gave the vehicle for servicing..idol was close to my heart and expensive idol was broken and was intact when I gave the vehicle for servicing..idol was close to my heart and expensive More

by PRSHNTCHATURVEDI Verified Customer Verified Customer

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John Lavelle is the reason I continue to do my all work at Joyce Honda. at Joyce Honda. More

by JAYDIBLASI Verified Customer Verified Customer

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My experience with Joyce Honda has always been positive. However, whenever I get Ernest as my service manager, I’m overjoyed. He is thorough honest caring and reinforces my decision to use Joyce Honda as my However, whenever I get Ernest as my service manager, I’m overjoyed. He is thorough honest caring and reinforces my decision to use Joyce Honda as my first stop for my CRV. He is one of a kind and should be recognized for his outstanding support to his customers. Please take care of him. He is a gem. More

by tina.gopon Verified Customer Verified Customer

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I had a positive experience interacting with the sales Dept. at Joyce Honda. I stopped by to see what they could do for me to get me in a new vehicle because my Honda Accord was accumulating miles. The Dept. at Joyce Honda. I stopped by to see what they could do for me to get me in a new vehicle because my Honda Accord was accumulating miles. The sales associate (Ben McKenna) was very helpful. He actually let me leave to shop around and when I came back I told I told him I was ready to buy. He didn't use that against me and got me into the vehicle and payments I wanted. I highly recommend Joyce Honda to anyone looking for a good reliable vehicle. Note: I am not related or friends with anyone there before I bought. Walked in as a total stranger. More

by JCAVILLA5110 Verified Customer Verified Customer

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Very well organized and fast service great man power provides coffee and water and nice and clean provides coffee and water and nice and clean More

by WSFREEZE Verified Customer Verified Customer

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Great and clean environment! ! Very helpful. I would recommend this place to family and friends. ! Very helpful. I would recommend this place to family and friends. More

by KM_DALLY Verified Customer Verified Customer

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I usually work with Ernest but on this visit Kelly helped me and did a wonderful job! She greeted me pleasantly and stayed in touch. Gave me options on our old CRV. While I usually work with Ernest, I would me and did a wonderful job! She greeted me pleasantly and stayed in touch. Gave me options on our old CRV. While I usually work with Ernest, I would have no problem working with Kelly at any time. They're both professional and a pleasure to deal with. More

by Robert Smith Verified Customer Verified Customer

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I came to get 2 fluids changed in my car, l was taken right away and l didn't have to Wait long for my car right away and l didn't have to Wait long for my car More

by PARISSTARLA Verified Customer Verified Customer

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