Ernest Biondolino
Ernest Biondolino at Joyce Honda

Ernest Biondolino

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.9
754 Reviews
4.9

754 Reviews

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754 Reviews of Ernest Biondolino

January 02, 2026

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Service is Always great here. Service advisors are top notch like Ernest, who I deal with all the time. Never had a problem. More

by ceflopez
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Recommend Dealer
Yes

Other Employees Tagged: Erik Matos, Eric Zacatenco

December 28, 2025

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Service was satisfactory but I noticed ine of the god idol was broken and was intact when I gave the vehicle for servicing..idol was close to my heart and expensive More

by PRSHNTCHATURVEDI
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Recommend Dealer
No
Dec 29, 2025

Joyce Honda responded

Thank you for bringing this to our attention. While we’re glad to hear the service itself was satisfactory, we are truly sorry to learn about the damage to your religious idol. We understand how meaningful and valuable personal items can be, and we take this concern very seriously. Please contact our Service Manager Erik Matos directly so we can review this matter and work toward a resolution. We appreciate the opportunity to make this right. Regards, The Service Team at Joyce Honda 973-361-1396 erik_matos@joycehonda.com 973-607-0237 (text)

December 24, 2025

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John Lavelle is the reason I continue to do my all work at Joyce Honda. More

by JAYDIBLASI
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Recommend Dealer
Yes

Other Employees Tagged: Joe San Roman, John Lavelle

Dec 26, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Happy Holidays, The Service Team at Joyce Honda

December 18, 2025

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My experience with Joyce Honda has always been positive. However, whenever I get Ernest as my service manager, I’m overjoyed. He is thorough honest caring and reinforces my decision to use Joyce Honda as my More

by tina.gopon
Service Price Transparency
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Recommend Dealer
Yes
Dec 22, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 15, 2025

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I had a positive experience interacting with the sales Dept. at Joyce Honda. I stopped by to see what they could do for me to get me in a new vehicle because my Honda Accord was accumulating miles. The More

by JCAVILLA5110
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Recommend Dealer
Yes

Other Employees Tagged: Rolando Meneses

December 09, 2025

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Very well organized and fast service great man power provides coffee and water and nice and clean More

by WSFREEZE
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Recommend Dealer
Yes
Dec 10, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 09, 2025

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Great and clean environment! ! Very helpful. I would recommend this place to family and friends. More

by KM_DALLY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 10, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 07, 2025

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I usually work with Ernest but on this visit Kelly helped me and did a wonderful job! She greeted me pleasantly and stayed in touch. Gave me options on our old CRV. While I usually work with Ernest, I would More

by Robert Smith
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Fields

Dec 08, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 06, 2025

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Employee Rating

I came to get 2 fluids changed in my car, l was taken right away and l didn't have to Wait long for my car More

by PARISSTARLA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Duffy, Kelly Fields

Dec 08, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 03, 2025

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Employee Rating

Here is my issue: I am not the owner of the car that was leased from Joyce Honda. I do not drive this car. I have never seen this car. I am merely the guarantor signer. I don't even live in NJ anymore. I ha More

by JERSEYSTREETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luis M Berrio

Dec 03, 2025

Joyce Honda responded

Thank you for bringing this to our attention, and we sincerely apologize for the continued frustration this has caused. We understand your concern and are very sorry that you have continued to receive calls and emails despite previously requesting to be removed as the primary contact. To ensure this matter is corrected immediately, please contact Erik Matos so he can personally update the contact information and remove you as the lead on the account. We want to make sure the correct individual, Erica Rivera, is listed moving forward and that you no longer receive any unwanted communication. We appreciate your patience, and we’re committed to resolving this for you as quickly as possible. 973-361-1396 erik_matos@joycehonda.com 973-607-0237 (text)

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