Erik Matos
Erik Matos at Joyce Honda

Erik Matos | Page 8

Service Manager

Joyce Honda

3166 NJ-10
Denville, NJ 07834

Contact Me
4.7
141 Reviews

Dealership Experience

23 yrs, 8 mos

Industry Experience

26 yrs, 5 mos

Languages Spoken

Spanish Spanish

4.7

141 Reviews

Write a Review

141 Reviews of Erik Matos

March 14, 2023

Dealership Rating
Employee Rating

My experience in Honda Service department had been always positive. The staff are courteous and efficient . And most importantly, they are honest. More

by felicijavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, John Lavelle , KELVIN ALFRED, Subuhi Shakil

January 17, 2023

Dealership Rating
Employee Rating

El servicio de John Lavalle, Erick sacatengo y Erick Mattos fue excelente. Ellos son personas que si saben como atender a un cliente. El servicio de front desk fue muy muy malo, la espera en el telef More

by Albangel21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Zacatenco, John Lavelle

December 24, 2022

Dealership Rating
Employee Rating

Taken promptly, informed about my vehicle and other needs. Service performed with fair amount of wait time. More

by URS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Zacatenco , KELVIN ALFRED

October 31, 2022

Dealership Rating
Employee Rating

Easy to set up appointment. Staff was very professional and accommodating. Repairs were completed in a in efficient and expedient manner More

by jamesleedx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle , KELVIN ALFRED, Lilly Hamilton, Dwight Phillips, Ken Tevald

October 03, 2022

Dealership Rating
Employee Rating

This time it was not professional I was not happy with the service, I'm looking forward too a discount towards my next visit coming up on the 22nd, thank u More

by PIRATE397
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lilly Hamilton

October 01, 2022

Dealership Rating
Employee Rating

excellent service with pick up at my house and returnvery good service on my car More

by ELIZMIZ35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: KELVIN ALFRED

September 29, 2022

Dealership Rating
Employee Rating

Lily was a solid partner to work with and I’m usually particular about my service technicians. I have been a customer since 2007. More

by ANITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 17, 2022

Dealership Rating
Employee Rating

I love this place for its customer service and good discounts. However, it’s always packed and never a quick in and out. Once this has become an expectation, the wait does t seem as long as it actually More

by RBG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino , Ken Tevald

August 06, 2022

Dealership Rating
Employee Rating

Excellent service. Customer care personal attention to your needs Always in a timely manner. Thank you More

by MARJANE58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle , KELVIN ALFRED, Lilly Hamilton, Dwight Phillips, Ken Tevald

July 26, 2022

Dealership Rating
Employee Rating

Service was great. Staff was also friendly and helpful. Waiting time was a little longer given that they were short staffed. More

by MEETP14
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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