Erik Matos | Page 10

Buying my car there I got a good deal; however, service department is a scam. They lied on the “complimentary” inspection multiple times. When different “complimentary” inspections from different dates had department is a scam. They lied on the “complimentary” inspection multiple times. When different “complimentary” inspections from different dates had numbers that didn’t line up, they stated it was a “mistake” (after I had to point it out of course). I, unfortunately, was stupid enough to believe them. Went to a different dealership not long after for something else and they also offered a complimentary inspection, their numbers were different. Said I didn’t need work done that Joyce Honda told me I needed. It’s one thing to try to encourage getting extra work done because I get it, car servicing is where dealerships make the money, it’s another thing to lie about the actual state of my vehicle. Honestly thought about suing because I think I would win, but the couple hundred I lost isn’t worth it to me. I already spent hours waiting on them while getting my car “serviced” and spent a significant amount of time going back and forth with employees and management when I still thought their scam was a “mistake”. I think I am going to buy a Toyota for my next car because Honda usually has poor service, but this thievery took it to a whole different level. More

Report | Print

John is excellent service manager. He goes beyond not forgetting to check everything. I call him but others are good. He goes beyond not forgetting to check everything. I call him but others are good. More

by ECBRYANT1 Verified Customer Verified Customer

Report | Print

There are the very good prices and there people are great when it comes to service when it comes to service More

by jcdiaz8413 Verified Customer Verified Customer

Report | Print

I have been having my car serviced at Joyce Honda for years and have no complaints. I'm confident in their work and trust bringing my car to them. years and have no complaints. I'm confident in their work and trust bringing my car to them. More

by RPVERDI Verified Customer Verified Customer

Report | Print

I like that Joyce Honda has a friendly, caring service department that attends to your every concern. department that attends to your every concern. More

by claudemaxwell82 Verified Customer Verified Customer

Report | Print

Very disappointed Lloyd Wilson was rude and would not give me an opportunity to speak. This customer care associated needs training. give me an opportunity to speak. This customer care associated needs training. More

by ramlal.sandi Verified Customer Verified Customer

Report | Print

Best service center ! They are also providing drop off service too ! Which is the best part ! Also their charges are very reasonable. They are also providing drop off service too ! Which is the best part ! Also their charges are very reasonable. More

by Abhinav Verified Customer Verified Customer

Report | Print

John in service is great he went beyond to help us. We were able to get a loaner We were able to get a loaner More

by ECBRYANT1 Verified Customer Verified Customer

Report | Print

Christian Afre and Joyce Honda provide the BEST Service every time we need it, with advice and exactness. every time we need it, with advice and exactness. More

by ron macari Verified Customer Verified Customer

Report | Print

Ernest and associated mechanics provide outstanding reactive and proactive service to my families Accord, CRV and Pilot. reactive and proactive service to my families Accord, CRV and Pilot. More

by JF_BARROWS Verified Customer Verified Customer

Report | Print