Erik Matos
Erik Matos at Joyce Honda
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Erik Matos

Service Manager

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.8
110 Reviews

Dealership Experience

22 yrs

Industry Experience

24 yrs, 9 mos

Languages Spoken

Spanish Spanish

4.8

110 Reviews

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110 Reviews of Erik Matos

November 12, 2024

Dealership Rating
Employee Rating

Amazing service! Eric and Ernst are wonderful! I will definitely be back when I need service! More

by Jenniferguerra1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

October 28, 2024

Dealership Rating
Employee Rating

Very helpful but had to come back for same brake issue two times one week More

by SIDEWAYS560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Joyce Honda responded

We are sorry this happened, we care about your satisfaction with the repair. Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

October 22, 2024

Dealership Rating
Employee Rating

I can't say enough about how wonderful these people are. Friendly, genuine, transparent, professional, and totally considerate of the customer. The best!I I traveled 80 miles from New York State to buy a More

by Bynoe
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Garcia 5+ stars; welcoming, attentive, professional, knowledgeable, friendly, patient with questions from me

Oct 23, 2024

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Sales Team at Joyce Honda!

October 08, 2024

Dealership Rating
Employee Rating

They have a great staff and very helpful service and parts department. With great prices More

by MARISA09301974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

September 25, 2024

Dealership Rating
Employee Rating

Excelente atención y amabilidad , servicio responsable y honestidad , recomendaría Joyce Honda a mis amigos y familiares More

by luisafernanda.17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Joyce Honda responded

¡Muchas gracias por la reseña! ¡Apreciamos su negocio! Saludos cordiales, ¡El equipo de servicio de Joyce Honda!

September 24, 2024

Dealership Rating
Employee Rating

Joyce Honda has the best service and sales department in the industry. A family owned business. Highly recommend them to anybody!!!!!! More

by Easymoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

September 18, 2024

Dealership Rating
Employee Rating

Overall I had a good time with them, but recently I scheduled and appointment and then was told I had to wait 3 hours. That was not acceptable More

by RUSSFORD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ernest Biondolino

September 11, 2024

Dealership Rating
Employee Rating

AA++ Excellent dealership. Great competent techs and great staff. My new dealership. Very satisfied. Thank you More

by fjreinbold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 15, 2024

Dealership Rating
Employee Rating

Awesome people to be around. Definitely recommend it to my family and friends.advisor treat you very well More

by LORI4178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 13, 2024

Dealership Rating
Employee Rating

Very customer focused from a service standpoint. No complaints at all, the car sells itself More

by MRFOX0246
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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