Erik Matos
Erik Matos at Joyce Honda
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Erik Matos

Service Manager

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.7
114 Reviews

Dealership Experience

22 yrs, 2 mos

Industry Experience

24 yrs, 11 mos

Languages Spoken

Spanish Spanish

4.7

114 Reviews

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114 Reviews of Erik Matos

January 16, 2025

Dealership Rating
Employee Rating

Excellent team! I always trust the guys out there. It's been always good service overall. More

by BASHARATH20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 25, 2024

Dealership Rating
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The dealership has an amazing staff all around from sales to parts and service incredible More

by MARISA09301974
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 25, 2024

Dealership Rating
Employee Rating

I had a terrible experience. My time was wasted and when I spoke to the service manager on duty he could not of cared less and just walked away. Not what I was expecting or hopin More

by abeyta54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 25, 2024

Joyce Honda responded

We are very sorry your experience was not acceptable. You mention that you dealt with 10 Joyce Honda employees, all of whom regard Customer Care as #1. Please provide some details as to what happened so that we can better help you resolve your problem.

November 22, 2024

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My recent car buying experience at Joyce Honda was absolutely phenomenal! From the moment I walked in, the sales team was incredibly welcoming, knowledgeable, and patient in helping me find the perfec More

by OITZERJUDAICA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 12, 2024

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Amazing service! Eric and Ernst are wonderful! I will definitely be back when I need service! More

by Jenniferguerra1018
Service Price Transparency
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Recommend Dealer
Yes
Nov 12, 2024

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

October 28, 2024

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Employee Rating

Very helpful but had to come back for same brake issue two times one week More

by SIDEWAYS560
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Joyce Honda responded

We are sorry this happened, we care about your satisfaction with the repair. Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

October 22, 2024

Dealership Rating
Employee Rating

I can't say enough about how wonderful these people are. Friendly, genuine, transparent, professional, and totally considerate of the customer. The best!I I traveled 80 miles from New York State to buy a More

by Bynoe
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Garcia 5+ stars; welcoming, attentive, professional, knowledgeable, friendly, patient with questions from me

Oct 23, 2024

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Sales Team at Joyce Honda!

October 08, 2024

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Employee Rating

They have a great staff and very helpful service and parts department. With great prices More

by MARISA09301974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

September 25, 2024

Dealership Rating
Employee Rating

Excelente atención y amabilidad , servicio responsable y honestidad , recomendaría Joyce Honda a mis amigos y familiares More

by luisafernanda.17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Joyce Honda responded

¡Muchas gracias por la reseña! ¡Apreciamos su negocio! Saludos cordiales, ¡El equipo de servicio de Joyce Honda!

September 24, 2024

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Employee Rating

Joyce Honda has the best service and sales department in the industry. A family owned business. Highly recommend them to anybody!!!!!! More

by Easymoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

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