Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.7
161 Reviews

Dealership Experience

19 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.7

161 Reviews

Write a Review

161 Reviews of Erik Fernandez

July 19, 2025

Dealership Rating
Employee Rating

Everyone was very welcoming. The service was quick and the service agent communicated well and timely. More

by bennygonzalez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

July 18, 2025

Dealership Rating
Employee Rating

They are Excellent, precise, faster , attended, Friendly , cooperative, confident , attended , they treat you like family More

by MARTAECLIPSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 03, 2025

Dealership Rating
Employee Rating

The service was really good they were thorough and they did they best thank you More

by PROFCHEFLUTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Williamson Buick GMC responded

Thank you so much for your kind words! We're glad to hear our team gave their all and provided you with attentive, thorough service.

July 01, 2025

Dealership Rating
Employee Rating

Mr. Yair provides very good service, I am very grateful for his attention.ok 👍ok More

by Leonard
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yair Garrido, Diana Garcia

Jul 07, 2025

Williamson Buick GMC responded

Thank you, Leonard—your kind words about Yair’s attentive care mean a great deal. We’re delighted he made your experience so positive, and we truly appreciate your trust!

June 28, 2025

Dealership Rating
Employee Rating

Dear show rooms are clean and shiny easy access to services area and nice waiting room area More

by Rafael.benitezsantiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jul 07, 2025

Williamson Buick GMC responded

Rafael, thank you! We’re proud of our welcoming environment and glad it made your visit more comfortable.

June 04, 2025

Dealership Rating
Employee Rating

I was charged $3000 to fix the ESC light on my dash. The light continues to come on and the steering still locks up More

by B-DLERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 05, 2025

Williamson Buick GMC responded

We’re sorry to hear that your issue wasn’t fully resolved. Your satisfaction is our priority, and we’d love the opportunity to make things right. Please feel free to reach out to me at janelysp@wagmiami.com so that we may work toward a solution.

May 23, 2025

Dealership Rating
Employee Rating

I was there 4 times and my car still had the same issue. Last time, they kept the car in the shop for 13 days and they did not touch the car. The manager Rolando lied to me on 2 occasions. John was very nic More

by MATEOMAYKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Varela

May 23, 2025

Williamson Buick GMC responded

We’re sorry to hear about your experience, Mateo. That’s not the level of service we aim to provide, and we appreciate your feedback. Please reach out to us so we can address your concerns and work towards a resolution.

May 23, 2025

Dealership Rating
Employee Rating

They are incompetent at best. Their manager Rolando is very dishonest and does not take interest in poor work. More

by MATEOMAYKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rolando Pardo, John Varela

May 23, 2025

Williamson Buick GMC responded

We’re sorry to hear about your experience, Mateo. That’s not the level of service we aim to provide, and we appreciate your feedback. Please reach out to us so we can address your concerns and work towards a resolution. You may contact me at your earliest convenience at janelysp@wagmiami.com.

May 23, 2025

MATEOMAYKEL responded

I was there 5 time and my experience was always of a complete disregard for clients.

May 17, 2025

Dealership Rating
Employee Rating

Awesome and speedy service! The team is always super friendly and welcoming! Always pleasant to get car serviced. More

by Sandra cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Williamson Buick GMC responded

Hello Sandra. Thank you so much for your wonderful feedback. We’re so glad to hear that you enjoy our friendly and efficient service. It’s always a pleasure to assist you!

March 30, 2025

Dealership Rating
Employee Rating

Service advisor great. Actual oil change VERY VERY SLOPPY!!!! Left oil pan dripping with old oil. More

by Stb4faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 31, 2025

Williamson Buick GMC responded

We are happy that Erik was a great service advisor to work with. We are sorry that the oil change was not to your expectation. We have made our service director aware and he will be addressing the matter. Please feel free to contact our service director at juans@wagmiami.com.

1
...

Dealership Inventory (243 Vehicles)

new 2025 Buick Envista car, priced at $26,385
2025 Buick Envista
new
Summit White exterior
Automatic
Front-wheel Drive
new 2025 GMC Sierra 1500 car, priced at $64,145
2025 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2025 Buick Enclave car, priced at $48,590
2025 Buick Enclave
new
Moonstone Gray Metallic exterior
Automatic
Front-wheel Drive
new 2025 GMC Sierra 1500 car, priced at $73,705
2025 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2025 Buick Envista car, priced at $26,880
2025 Buick Envista
new
Ebony Twilight Metallic exterior
Automatic
Front-wheel Drive
new 2025 Buick Envista car, priced at $26,385
2025 Buick Envista
new
Summit White exterior
Automatic
Front-wheel Drive