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Erica Ortiz
Refer Me
42 Reviews
Dealership Experience
3 yrs
Industry Experience
25 yrs, 9 mos
Languages Spoken
English
42 Reviews
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42 Reviews of Erica Ortiz
October 31, 2024
Excelente servicio. Poco el tiempo de espera. Cumplieron con mis expectativas. Mucha amabilidad y respeto. Poco el tiempo de espera. Cumplieron con mis expectativas. Mucha amabilidad y respeto. More
by CLUZORTIZ
Verified CustomerOther Employees Tagged: Orlando Santiago
October 22, 2024
Service was great the rep took time to make sure the service was good and correct service was good and correct More
by RJOHNSON1164
Other Employees Tagged: derrick howard, Brandon Alvarado, Austin Carr, Gian Llamas
October 12, 2024
Excelente la atencion al publico y la ayuda que he recibido por parte de todos los trabajadores recibido por parte de todos los trabajadores More
by VFRANHER21
Other Employees Tagged: James Wilmot, James Wolf, Dino W. Birjas, Victor Nieves, Filipe Rocha , Freylen Hurtado
September 17, 2024
You keep asking for a review, I provided a review two years ago and my thoughts on this dealership haven’t changed. I have hated it and wish I would have purchased my car elsewhere. years ago and my thoughts on this dealership haven’t changed. I have hated it and wish I would have purchased my car elsewhere. More
by suprastar_82
September 16, 2024
I was sent a bill for a service I never did. I was told that I was billed by mistake. I leased a sienna 3 months ago and I still wait for them to schedule windows tinting that was promised to m I was told that I was billed by mistake. I leased a sienna 3 months ago and I still wait for them to schedule windows tinting that was promised to me for free. More
by Kostas
September 16, 2024
Excelente Servicio ,muy rápido y eficiente,recomiendo a todos pasar por este Diler para el mantenimiento todos pasar por este Diler para el mantenimiento More
by Yoandym86
Other Employees Tagged: Devin Robishaw, Jake Sears
September 11, 2024
Gracias, por el buen servicios que le dieron a mi vehiculo, estoy satisfecho con el trabajo que hicieron. vehiculo, estoy satisfecho con el trabajo que hicieron. More
by JMARTE819
Other Employees Tagged: Justin Ortiz
September 07, 2024
Got to dealership and left in under 90 minutes. Frey was very helpful and quick. Frey was very helpful and quick. More
by orfaromero
Other Employees Tagged: Sherri Lehr, Tamra Heter, Kearstyn Ray, Abigail Rivera, Martiza Vargas, Brenda Walkowski, Lynne Hudson, Carly McCall , Freylin. Huertas
August 13, 2024
Dealership was good had some issues with sales. Like paper work not written up right so had to do over to change contract Like paper work not written up right so had to do over to change contract More
by klhawke3
Other Employees Tagged: Josh Fuller, Elga Matos, Austin Carr, Justin Ortiz, Ashley Allington
July 22, 2024
During the initial service appointment there was a diagnosis by the tech that turned out to be a mis-diagnosis upon my return to have the issue fixed and I was informed by Landon S. whom was my servi diagnosis by the tech that turned out to be a mis-diagnosis upon my return to have the issue fixed and I was informed by Landon S. whom was my service advisor, after I dropped off my car and returned to retrieve items from it. I spoke with Erica Ortiz, service director, and she explained what happened and offered gas for my inconvenience. Honestly, this shook my confidence in Toyota of Tampa Bay, even though I did appreciate the attention to the matter by Erica. More
by tootsieroll1058
Other Employees Tagged: Landon Schwandt, Svc. Advisor
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