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Erica Hughes
Erica Hughes at Ken Ganley Kia Mentor

Erica Hughes | Page 8

Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.7
137 Reviews
4.7

137 Reviews

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137 Reviews of Erica Hughes

December 26, 2023

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Employee Rating

IKEA dealership in mentor ,Ohio warm, welcome environment with a smile, timely service Thank you for your service merry Christmas. More

by Judynathan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Banks

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Dec 28, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2023

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Employee Rating

It was easy to schedule an appointment at this dealership. I felt taken care of with great service and communication while being cared for. More

by Jim Mlakar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 25, 2023

Ken Ganley Kia Mentor responded

Hi Jim, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

December 17, 2023

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Employee Rating

I have been coming here for many years, even when the name was different, but steel a Kia and have always been extended good service, especially from Erica Hughes. More

by Pbreezy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2023

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you have any further questions, please give us a call. We're always happy to help!

December 15, 2023

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Employee Rating

Good service. Friendly helpful service people. Explained service needs. Work was done without problem. Satisfied More

by mecondon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2023

Ken Ganley Kia Mentor responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2023

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Employee Rating

Rebecca at the service desk was very friendly and pleasant to work with today during my visit More

by Theburnsfamily1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Michael Lindner, Brian Snowden, Kyle Eddy , Rebecca Banks, Chelsey Padula, Zach Piotrowski, Michael Ross

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Dec 11, 2023

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2023

Dealership Rating
Employee Rating

The service department was great, they were very helpful. Highly recommended this dealership to anyone More

by Calebt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 03, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2023

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Employee Rating

The people at the dealership are always courteousand professional. It's easy for me to get appointments, which is a plus because inhabe a busy schedule. More

by Hall.vera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris

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Dec 02, 2023

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2023

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Employee Rating

Great people great place I would never take my car anywhere else. Five stars and I’d give more if I could. More

by brucebitner333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Michael Lindner, Brian Snowden, Kyle Eddy , Rebecca Banks, Chelsey Padula, Zach Piotrowski, Michael Ross

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Dec 02, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 25, 2023

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Employee Rating

Great service. Good value. Mick and Erika are both great.made getting an oil change easy More

by Mpiczer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Lindner , Michael Ross

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Nov 26, 2023

Ken Ganley Kia Mentor responded

Hi Mpiczer, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 16, 2023

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Employee Rating

A great place to get your vehicle serviced. Very friendly, fast and professional. Thank you More

by go_wvu1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Michael Lindner, Brian Snowden, Kyle Eddy , Rebecca Banks, Chelsey Padula, Zach Piotrowski, Michael Ross

Report | Print
Nov 18, 2023

Ken Ganley Kia Mentor responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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