Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Erica Hughes
Erica Hughes at Ken Ganley Kia Mentor

Erica Hughes | Page 7

Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

Contact Me
4.7
137 Reviews
4.7

137 Reviews

Write a Review

137 Reviews of Erica Hughes

February 07, 2024

Dealership Rating
Employee Rating

I went in for an oil change. I was taken care of immediately and kept in the loop. Very pleasant woman and very helpful. Thank you. More

by lori s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 09, 2024

Ken Ganley Kia Mentor responded

Hi Lori, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2024

Dealership Rating
Employee Rating

Took my K5 in for service and had a great experience. Rebecca & Erica took great care of us and had our car finished earlier than expected. They really make you feel important when you come in and they More

by bryancmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Banks

Report | Print
Feb 08, 2024

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 06, 2024

Dealership Rating
Employee Rating

Erica is gem good service made spending my money not so painful, take care of her More

by sawat2go
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 08, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Mentor

February 02, 2024

Dealership Rating
Employee Rating

Every one there as very nice and helpful. And kept me informed about my car. More

by robin317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 04, 2024

Ken Ganley Kia Mentor responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Mentor. Thank you and we look forward to seeing you on your next visit. Tony Dardis Customer Relations Manager 440-953-1000 ext 221

January 18, 2024

Dealership Rating
Employee Rating

Awesome, friendly place Erica treated me most kindness. Thank you Erica. God bless happy new year. More

by Judynathan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 19, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

January 15, 2024

Dealership Rating
Employee Rating

Had to bring in for a Kia recall. Done quick and was kept informed throughout. More

by davidmead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 16, 2024

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 10, 2024

Dealership Rating
Employee Rating

This was the second time I took my kids to the Kia dealership in mentor. All the staff I encountered was helpful and friendly I loved that and it didn’t take to long only an hour. Excellent service.😊 More

by Snead, Marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Michael Lindner, Brian Snowden, Kyle Eddy , Rebecca Banks, Chelsey Padula, Zach Piotrowski, Michael Ross

Report | Print
Jan 11, 2024

Ken Ganley Kia Mentor responded

Hi Marsha, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 05, 2024

Dealership Rating
Employee Rating

The folks in service are kind and patient! They take time to hear my questions without rushing me. More

by DEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 07, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 29, 2023

Dealership Rating
Employee Rating

Tim in service was great again ! All very good! I noticed you a lot of new cars on the lot! More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Michael Lindner, Brian Snowden, Kyle Eddy , Rebecca Banks, Chelsey Padula, Zach Piotrowski, Michael Ross, Tim

Report | Print
Dec 31, 2023

Ken Ganley Kia Mentor responded

Hi Doug, thank you so much for your positive comments about Ken Ganley Kia Mentor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2023

Dealership Rating
Employee Rating

Excellent, rapid, efficient, thanks a lot for the service, I really appreciate for your help More

by Lesvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Michael Lindner, Brian Snowden, Kyle Eddy , Rebecca Banks, Chelsey Padula, Zach Piotrowski, Michael Ross

Report | Print
Dec 31, 2023

Ken Ganley Kia Mentor responded

Hi Lesvy, thank you so much for your positive comments about Ken Ganley Kia Mentor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
6
7
8
...
14

Dealership Inventory (580 Vehicles)

new 2026 Kia K5 car, priced at $29,373
2026 Kia K5
new
Aurora Black Pearl exterior
Automatic
Front-wheel Drive
$29,373
View Details
new 2026 Kia Sportage car, priced at $32,868
2026 Kia Sportage
new
Glacial White Pearl exterior
Automatic
Front-wheel Drive
$32,868
View Details
new 2026 Kia Seltos car, priced at $28,253
2026 Kia Seltos
new
Gravity Gray exterior
CVT
All-wheel Drive
$28,253
View Details
new 2026 Kia Sorento car, priced at $32,813
2026 Kia Sorento
new
Glacial White Pearl exterior
Automatic
Front-wheel Drive
$32,813
View Details
new 2026 Kia Sorento car, priced at $37,713
2026 Kia Sorento
new
Wolf Gray exterior
Automatic
All-wheel Drive
$37,713
View Details
used 2023 Kia Forte car, priced at $22,445
2023 Kia Forte
used
Currant Red exterior
Automatic
Front-wheel Drive
$22,445
View Details
View All Inventory