Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Erica Hughes
Erica Hughes at Ken Ganley Kia Mentor

Erica Hughes | Page 14

Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

Contact Me
4.7
137 Reviews
4.7

137 Reviews

Write a Review

137 Reviews of Erica Hughes

March 19, 2022

Dealership Rating
Employee Rating

Your dealership sucks ! Bring back mentor kia!! I liked mentor kia!! 80 bucks for 2 wiper blades is ridiculous and 7 bucks to put then on is crazy!! Won't be back!! More

by JENNDRAGOLIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chelsey Padula, Zach Piotrowski, Michael Ross, Christina Walters

Report | Print
Mar 22, 2022

Ken Ganley Kia Mentor responded

We are sorry you had a poor experience. Please reach out to our service manager, Tim Gough (440) 953-1000.

March 12, 2022

Dealership Rating
Employee Rating

My appointment was made conveniently and promptly. All work on my car was complain a timely manner as I waited, and thoroughly explained when completed. More

by annechall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 13, 2022

Ken Ganley Kia Mentor responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

March 11, 2022

Dealership Rating
Employee Rating

Erica was excellent! ! She made me feel so comfortable and at home!!! I just love her customer service More

by JANETTAPEWITT35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 13, 2022

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Thank you, and have a fantastic day!

March 11, 2022

Dealership Rating
Employee Rating

I forgot her name but she is awesome and she took care of me that day! I wish I could remember her name but she was soo pleasant! More

by Jaliah Clisby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chelsey Padula, Christina Walters

Report | Print
Mar 13, 2022

Ken Ganley Kia Mentor responded

Hi Jaliah, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2022

Dealership Rating
Employee Rating

This dealership has always had great customer care in their Service area. Service rep Erica is among the best! More

by KSALACIENSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Piotrowski

Report | Print
Mar 13, 2022

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

March 11, 2022

Dealership Rating
Employee Rating

Erica is so helpful & sweet. We really enjoy interacting with her & trust we are getting good service! More

by 4lily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 11, 2022

4lily responded

Thank you!

Mar 11, 2022

4lily responded

Thank you!

March 11, 2022

Dealership Rating
Employee Rating

Prompt courteous service. They never make me feel silly when I try to explain what I think might be wrong with the car.I have had all my service done here💕 More

by Brijon2us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris , Jacob DeMeza, Chelsey Padula, Zach Piotrowski, Michael Ross, Christina Walters

Report | Print
Mar 13, 2022

Ken Ganley Kia Mentor responded

Hi, we are so happy to read such a great review about Ken Ganley Kia Mentor! Thank you so much for your feedback! We hope you have a great day!

1
...
13
14

Dealership Inventory (580 Vehicles)

new 2026 Kia Seltos car, priced at $28,253
2026 Kia Seltos
new
Gravity Gray exterior
CVT
All-wheel Drive
$28,253
View Details
new 2027 Kia Telluride car
2027 Kia Telluride
new
Terrain exterior
Automatic
All-wheel Drive
Not Priced
View Details
used 2025 Kia Soul car, priced at $21,946
2025 Kia Soul
used
Fusion Orange exterior
CVT
Front-wheel Drive
$21,946
View Details
new 2026 Kia Sorento car, priced at $37,823
2026 Kia Sorento
new
Glacial White Pearl exterior
Automatic
All-wheel Drive
$37,823
View Details
new 2026 Kia K5 car, priced at $29,373
2026 Kia K5
new
Aurora Black Pearl exterior
Automatic
Front-wheel Drive
$29,373
View Details
new 2026 Kia Sportage car, priced at $32,868
2026 Kia Sportage
new
Glacial White Pearl exterior
Automatic
Front-wheel Drive
$32,868
View Details
View All Inventory