Eric Zacatenco
Eric Zacatenco at Joyce Honda

Eric Zacatenco | Page 9

Service Manager

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.6
99 Reviews

Languages Spoken

Spanish Spanish

4.6

99 Reviews

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99 Reviews of Eric Zacatenco

September 05, 2021

Dealership Rating
Employee Rating

Excellent services. Short wait times. Easy to get appointments. Open on Sunday. Friendly staff. They keep you abreast of the status of your car. Large wait area for social distancing. More

by letsern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Erik Matos, Charles Mitchell, John Lavelle , KELVIN ALFRED, Kathy Bernstein, Dwight Phillips, Ken Tevald

August 30, 2021

Dealership Rating
Employee Rating

Service was friendly, thorough, and they were very clear on what the car did and didn't need. Everything came out great and I will definitely be returning in the future! More

by brynchalifoux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Bernstein

August 26, 2021

Dealership Rating
Employee Rating

Your best salesman may be the service manager I had dealings with. He redid a Joyce invoice so I could claim a discount, which I left the coupon in the car. And conversed on the merits of the new Civic More

by sanibel8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 20, 2021

Dealership Rating
Employee Rating

what a great service department and a great parts department. they got me in and out very fast. very friendly. very professional. i will always be here to service my honda accord. More

by Darren S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Erik Matos, Lloyd Wilson, Charles Mitchell, John Lavelle , KELVIN ALFRED, Kathy Bernstein, Dwight Phillips, Jennifer Scioscia

July 25, 2021

Dealership Rating
Employee Rating

Over time your service has become better. I had a few issues in the past and they were resolved. I would like to suggest you offer a free car wash as most dealers include it. I realize you don't have a More

by MCNEE.ELAINe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 08, 2021

Dealership Rating
Employee Rating

Service is always friendly and professional. The car feel and run smoother after additional recomendation is done that was pointed out by the service advisor. More

by TREVORJOHNSON0506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino , Kathy Bernstein, Jennifer Scioscia

June 16, 2021

Dealership Rating
Employee Rating

Ryan Unick made my sales experience relaxed, friendly, professional, and overall very positive. I cannot thank him enough for his help with the swapping of my aftermarket suspension on my 2018 Honda Accor More

by TylerK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Stark , Efren Madrigal, Ryan Unick

June 09, 2021

Dealership Rating
Employee Rating

Trustworthy good timing and very knowledgeable and professional fair prices great warranty I’m very comfortable with the services provided will definitely visit them with any service needed More

by SHIPLAQUAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino , KELVIN ALFRED, Kathy Bernstein

June 03, 2021

Dealership Rating
Employee Rating

I purchased my last car there, so I trusted them completely. Whenever you need a question answered they are very helpful and happy to help you. More

by MSBOOEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe San Roman , Lauren Swingle

June 01, 2021

Dealership Rating
Employee Rating

Eric the service manager went above and beyond to help with my service needs. He made sure my car was ready on time and at the quoted price. I was dropped off and picked up by Joyce Honda so I wouldn’t ha More

by AFIBILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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