Eric Francke | Page 45
Internet Sales Manager
Tufankjian Toyota of Braintree
210 Union Street
Braintree, MA 02184
Eric Francke started in the Auto business right out of college, and has spent the last 30 years in a number of different roles, focusing on synergy between technology and customer service. As the Internet Sales Manager at Toyota Braintree, he lives by the principle that consumers are looking for clear and concise information on product availability, features, and price, without the ambiguity that other dealers may employ. Since coming to Toyota of Braintree, Toyota of Braintree has consistently been one of the highest rates Toyota dealerships in the country, as well as winning the Dealerrater Toyota dealer of the year award multiple times. Eric was the first DealerRater Certified salesperson for Toyota in the state.
Read more552 Reviews
Write a Review552 Reviews of Eric Francke
June 29, 2014
Pleasantly Surprised In the past, buying another car was dreaded as much or more than moving my residence. I hated having to negotiate the price, did not look forward to e In the past, buying another car was dreaded as much or more than moving my residence. I hated having to negotiate the price, did not look forward to encounters with salespeople or, having to figure-out & choose which car fit my budget, travel needs and had the reliability one could rely upon. This past Thurs, Tufankjian Toyota of Braintree has changed all of this for me and my husband. My salesman:Erwin Amboy is patient, knowledgeable, dedicated & hardworking employee. He also is a genuine and amiable person; not your usual car salesman! I also was given a decent & fair payment for my trade-in; also unusual. While I won't give a "blow-by-blow" in detail, how my car selecting & purchase experience unfolded in every way - just know that I still am in awe that each step of the car purchase was relaxed, informative, thoughtful, no anxiety what so ever - straightforward (no haggling, no pressure!!) I now am driving a 2010 Toyota Matrix which did not cost "an arm & a leg" or continues to give me nightmares. I have purchased numerous cars since my college-days, and never do I remember it to be a pleasant experience. Until now that is. Also, the other employees were thoughtful and helpful with my purchase: Arthur Martel especially came up with some financial options and suggestions which helped me decide the best way to afford the car of my choice. Many Thanks to the Tufankjian Team! More
Other Employees Tagged: Arthur Martel , Erwin Amboy
June 21, 2014
Pleasantly surprised buying experience! In the past, buying another car was dreaded as much or more than moving my residence. I hated having to negotiate the price, did not look forward to In the past, buying another car was dreaded as much or more than moving my residence. I hated having to negotiate the price, did not look forward to encounters with salespeople or, having to figure-out & choose which car fit my budget, travel needs and had the reliability one could rely upon. This past Thurs, Tufankjian Toyota of Braintree has changed all of this for me and my husband. My salesman:Erwin Amboy is patient, knowledgeable, dedicated & hardworking employee. He also is a genuine and amiable person; not your usual car salesman! I also was given a decent & fair payment for my trade-in; also unusual. While I won't give a "blow-by-blow" in detail, how my car selecting & purchase experience unfolded in every way - just know that I still am in awe that each step of the car purchase was relaxed, informative, thoughtful, no anxiety what so ever - straightforward (no haggling, no pressure!!) I now am driving a 2010 Toyota Matrix which did not cost "an arm & a leg" or continues to give me nightmares. I have purchased numerous cars since my college-days, and never do I remember it to be a pleasant experience. Until now that is. Also, the other employees were thoughtful and helpful with my purchase: Arthur Martel especially came up with some financial options and suggestions which helped me decide the best way to afford the car of my choice. Many Thanks to the Tufankjian Team! More
Other Employees Tagged: Arthur Martel , Erwin Amboy
June 08, 2014
New Camry I had a great experience shopping around for a new car for my growing family! Everyone was so kind. We had Harish Ahuja as our salesperson, and he did I had a great experience shopping around for a new car for my growing family! Everyone was so kind. We had Harish Ahuja as our salesperson, and he did everything perfectly! We walked out in a newer, and bigger car. I would recommend this dealer to friends! More
Other Employees Tagged: Harish "Sunny" Ahuja , Don Richmond
June 07, 2014
New camry Sunny was excellent.... Overall was an excellent experience... Will be shopping there again. I also recommend Toyota if Braintree.... Everyone was kin Sunny was excellent.... Overall was an excellent experience... Will be shopping there again. I also recommend Toyota if Braintree.... Everyone was kind with my new baby there also More
Other Employees Tagged: Harish "Sunny" Ahuja , Don Richmond, New camry
June 07, 2014
Satisfied Customer! I happen to come across this dealership by chance after leaving another dealership where I was given bogus information. Upon entering, I was greeted b I happen to come across this dealership by chance after leaving another dealership where I was given bogus information. Upon entering, I was greeted by Kenny Tempro, who quickly addressed my needs and introduced me to a sales consultant, Paul Sines. Paul went above and beyond the call of duty. He worked to ensure I was satisfied with my purchase and communication was excellent! While working out a deal, Bob Keough also came over. Bob was thorough, patient and knowledgeable. Finally I met with Walace Langame in the Finance Department, who was wonderful to work with. Never once during the process of making this purchase did I feel as if any of them were pushing me to sign just to score a sale. The team worked wonderfully together and I left feeling like I had an awesome deal and every question was answered! I highly recommend this dealership. They are not your typical run of the mill scam artists of a dealership. They work hard to ensure the customer is satisfied and happy! If you are looking for a dealership with a team of people who are professional and have integrity then look no further. More
Other Employees Tagged: Bob Keough, Walace Langame, Kenny Tempro
June 06, 2014
Had Such A GREAT experience I couldn't recommend this dealer enough. Ed kindly greeted us at the door and let us look around on our own. He was easy to find when we had quest I couldn't recommend this dealer enough. Ed kindly greeted us at the door and let us look around on our own. He was easy to find when we had questions. He showed us everything we wanted to look at and was never pushy. Once we decide what we wanted, the process we super easy. We got a price that was more than competitive and I got much more than I expected for my trade-in. Eric explained everything that I needed to know about the service schedule and Art helped move all the paperwork along. I highly recommend this dealer. More
Other Employees Tagged: Arthur Martel, Ed Hayes , Bob Keough
June 01, 2014
Thank you! THANK YOU! Ruben Bourguignan , Bob Hadges, Eric Franke, Kendrick Tempo and Mark McElroy for the exemplary customer service we received at Tufankjian THANK YOU! Ruben Bourguignan , Bob Hadges, Eric Franke, Kendrick Tempo and Mark McElroy for the exemplary customer service we received at Tufankjian 5/31/14. More
Other Employees Tagged: Bob Hadges , Rubens bourguignon, Mark McElroy, Kenny Tempro
May 22, 2014
Very Happy We were pleased to have a very smooth day as "new" car shoppers. Very helpful and patient associates as all the paperwork is a lengthly process. We were pleased to have a very smooth day as "new" car shoppers. Very helpful and patient associates as all the paperwork is a lengthly process. More
Other Employees Tagged: Bob Hadges
May 13, 2014
Good experience Paul is an outstanding salesperson. He was always polite and friendly. I would recommend a friend to him. Paul and the team was very helpful and was a Paul is an outstanding salesperson. He was always polite and friendly. I would recommend a friend to him. Paul and the team was very helpful and was able to make the sale. More
Other Employees Tagged: Mark McElroy, Don Richmond
April 14, 2014
Great Place to Buy I had a great experience buying a car from this dealership. Everyone was very friendly and respectful. Being a younger buyer I did not know what to ex I had a great experience buying a car from this dealership. Everyone was very friendly and respectful. Being a younger buyer I did not know what to expect but the level of professionalism was certainly welcome. I was treated very well from the moment I stepped in to after signing the paperwork; I felt my car-buying experience was very much about me as a consumer. Since I was not from the immediate area I can say that the back-and-fourth communication and coordination was top notch and the staff I dealt with helped me every step of the way. I would certainly recommend this dealership and I look forward to doing business with them again! More
Other Employees Tagged: Ed Hayes , John Celesk, Mark McElroy

