Eric Francke | Page 39

yesterday was my birthday matt smith did an awsome job.he went the extra mile to help everyone. kevin chicoine had everybody singing happy birthday, because yesterday was my b matt smith did an awsome job.he went the extra mile to help everyone. kevin chicoine had everybody singing happy birthday, because yesterday was my birthday. More

Report | Print

Friendly group that was helpful in getting the deal done I came in on a used Toyota Highlander that they had just marked down in price to well below book value. I had been looking around for a few weeks and I came in on a used Toyota Highlander that they had just marked down in price to well below book value. I had been looking around for a few weeks and knew that it was a great car at a great price. I called them up and asked them if I could put down a deposit over the phone to make sure it did not get away. I had some circumstances that made it hard for my wife to get in to see the car, so after I officially gave them a deposit on the car, they let me take it home overnight so that she could see it and I could come back and close the deal the next day. I came back and we got everything wrapped up within a couple of hours. If I was wavering at all or wanted to negotiate more, the deal might have felt a little high pressure, but I wanted to get it done, so it just felt easy. Also, I am not one for warranties, but they offer a $0 deductible Toyota warranty good at any Toyota dealership that was attractive and seems comprehensive. It could still turn out to be a waste of money, but seemed like a good deal at the time. More

Report | Print

Easy going transaction with zero pressure! Our sales man Vic was outstanding, very respectful, and very helpful. Made our visit a delight. Thanks Vic! This dealer is very lucky to have you Our sales man Vic was outstanding, very respectful, and very helpful. Made our visit a delight. Thanks Vic! This dealer is very lucky to have you. More

Report | Print

Ist Time Lease Everyone was highly professional, accommodating and personable. I am definitely going back and already spread the word of my positive experience. This Everyone was highly professional, accommodating and personable. I am definitely going back and already spread the word of my positive experience. This was my first time leasing and the experience was a positive one. I got exactly what I wanted to fit my budget. More

Report | Print

Exceptional service. As soon as i walked into the building i was greeted by so many people with smiles as bright as the sun. I did not feel like i was forced to make any d As soon as i walked into the building i was greeted by so many people with smiles as bright as the sun. I did not feel like i was forced to make any decisions. 5 stars all around. More

Report | Print

Pleasant, accommodating staff. Good deal. This was my first time ever buying at a dealership. The employees at Tufankjianv made the experience a good one! Harish "Sunny" Ahuja was a pleasure This was my first time ever buying at a dealership. The employees at Tufankjianv made the experience a good one! Harish "Sunny" Ahuja was a pleasure to meet and do business with. He made the experience fun, and worked with me to make a deal that I was happy with. Ed Walsh made initial contact with me concerning my interest in a 2005 Ford Ranger. He was helpful in answering all of my questions. Eric Francke was very patient in answering my questions about the condition of the truck over the phone. Ian Merill got my financial paperwork done quickly and addressed any concerns or questions I had about financing. All around a good car-buying experience. Glad I did it. More

Report | Print

A Nod to Integrity & Excellence! When the deal was about to go completely sideways, Carlos Ortega, the Sales Director, stepped in and saved the day! After waiting 6 weeks for a 20 When the deal was about to go completely sideways, Carlos Ortega, the Sales Director, stepped in and saved the day! After waiting 6 weeks for a 2015 Toyota Highlander, with great anticipation and excitement, I was completely deflated after discovering that the vehicle I expected did not make it to the dealership. I then met Carlos who took extraordinary time and care working with me to restore the integrity of the deal and subsequently my faith in this dealership. As a result of his exemplary Customer Service, although not my first choice, I'm now driving a beautiful, new Highlander that I equally love. I'm sure that under his leadership, Tufankjian Toyota will become one of the premier dealership from which to purchase a vehicle in the New England area! More

Report | Print

Fantastic Experience Buying a car can be a stressful experience if the dealership fits the stereotype. My wife and I experienced the opposite at Tufankjian Toyota. The sal Buying a car can be a stressful experience if the dealership fits the stereotype. My wife and I experienced the opposite at Tufankjian Toyota. The salesperson, Rubens, was polite, informative, and not pushy in any way. He did not try to sell us on any particular car and only showed us cars that fit our list of wants. There was no gamesmanship in the bargaining process, just efficiency and honesty. We bought a car and were completely satisfied with our experience. More

Report | Print

2015 Camry XLE (Ruby Flare Pearl) Great color I was totally pleased with Tufankjian Dealership in Braintree Jordan Fehringer was my saleman. Very professional & helpful, Jordan understood what I was totally pleased with Tufankjian Dealership in Braintree Jordan Fehringer was my saleman. Very professional & helpful, Jordan understood what I wanted & he accomplished it. He was not judgemental as I as trading in a new car for a newer car & color. I would recommend This dealership to friends & relatives. More

Report | Print

GREAT LOCAL PLACE TO BUY A TOYOTA OR MAYBE A LEXUS service and selections are top notch with helpful sales staff. From the few bad reviews i have read on yelp, i did not encounter any problems. They ga service and selections are top notch with helpful sales staff. From the few bad reviews i have read on yelp, i did not encounter any problems. They gave me a fair amount for my aging trade and took the time to explain the importance of the extra 5 year /60K mile extra warranty option where if anything breaks from bumper to bumper, im covered. They got my car a inspection sticker and took care of the registry paper work. They made sure i left with new tires and brakes. I also get 3 free oil changes. More

Report | Print