Eric Francke | Page 38

Great Service, Friendly People, Fantastic Car! From the moment Robert Hadges picked up the phone to the minute I drove my new car out of the lot, I felt taken care of. Robert Handled the finances From the moment Robert Hadges picked up the phone to the minute I drove my new car out of the lot, I felt taken care of. Robert Handled the finances painlessly, Socrates Lubin patiently explained the workings of my new car, and Eric Francke helped me understand the maintenance. And the deal...the deal! I feel like I got the deal of the century, hit the trifecta, won the World Series for the first time since 1918! I still can't believe it happened. Thanks to all, especially Robert, for making the process smooth. I love my old Toyota Echo, it was really hard to let it go. The folks at Toyota of Braintree eased my pain. More

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Excellent Service, Great Deal! I found what looked to be an unbelievable deal online, and from the moment Bob Hadges picked up the phone to the moment I picked up the car the servic I found what looked to be an unbelievable deal online, and from the moment Bob Hadges picked up the phone to the moment I picked up the car the service and care was excellent. Everyone from the salesperson, Socrates Lubin and the maintenance manager Eric Frankie was helpful and made sure I understood everything about the sales process. It wasn't easy to give up my old car, but they all made me feel comfortable and assured me that I was doing the right thing. And the car, the deal, was extraordinary. I highly recommend Toyota of Braintree if you're looking for an automobile, and if you get Bob, Socrates, and Eric, you've hit the trifecta! More

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excellent Thank you to Jordan Fehringer -sales -at Tufankjian Toyota. I needed to get my son into a car fairly quickly and I travel quite a bit for business. Thank you to Jordan Fehringer -sales -at Tufankjian Toyota. I needed to get my son into a car fairly quickly and I travel quite a bit for business. Jordan was able to take charge and handle the whole transaction so smoothly and professionally. Thanks everyone! More

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Fantastic From the moment I walked in the door everyone was so friendly and willing to help. The dealership was clean, sunny and everyone was smiling. No press From the moment I walked in the door everyone was so friendly and willing to help. The dealership was clean, sunny and everyone was smiling. No pressure just an eagerness to help me to purchase the car I wanted. I went to five other dealerships and chose Toyota of Braintree and am so glad I did. Everyone I dealt with took time and did not rush me so I could make the best decision. I did and I would recommend this dealership and al; of them to anyone who is looking to purchase a car. Also, my mechanic said this is the best car to purchase. Thanks to everyone. More

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It was an awesome experience! Buying a car is really tiresome and stressful. Being in and out of several other dealers had left me with almost no energy, especially since I have t Buying a car is really tiresome and stressful. Being in and out of several other dealers had left me with almost no energy, especially since I have to trade in my old car. But coming in to Toyota Braintree was a completely different and positive experience! Everyone was so accommodating, polite and friendly. I would definitely recommend them to all my friends! Thank you so much Erwin, Don, and the whole team! More

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Fantastic 3rd experience!! I had a smooth and seamless transition from my first leased RAV4 to my second one working with Fred and Ian. Fred was fantastic and explained every I had a smooth and seamless transition from my first leased RAV4 to my second one working with Fred and Ian. Fred was fantastic and explained everything to me and felt very informed and no pressure the entire way! The paperwork with Ian was painless. See you all in 3 years! More

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The service department is top-notch! The service department at Toyota Braintree is top-notch! My 2008 Rav4 had a steering wheel spiral cable recall repair at the end of 2014. The repai The service department at Toyota Braintree is top-notch! My 2008 Rav4 had a steering wheel spiral cable recall repair at the end of 2014. The repair went well except that the snapping mechanism of the steering shaft column covers was damaged when technician put them back due to the nature of plastic part. After I reported the issue to the service department, both Ken Roadriques and Brian Mannering responded to my email and assured me that they will stand behind their service. Brian ordered the new shaft column covers and notified me in mid January. I was not able to make the trip due to the severe weather and the work until yesterday. I met with Brian and discussed with him about this matter as well as the concerns on the squeaking belt noise from the pulley developed during the extreme weather in the past 2 months. Brian was patient to listen to me and is knowledgeable to diagnose the problems. My experience with him was very pleasant. Brian makes repair recommendations based on the actual need rather than trying to promote the sales of the services. If you take your car to Braintree Toyota for services, I recommend asking for Brian Mannering who is one of the best mechanical engineers there. More

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Great Experience--Nicest people, Easy to work with From the first moment I contacted the dealership, everything was perfect! Best experience I have ever had! Matt Bruce and Ian Merrill made my day! From the first moment I contacted the dealership, everything was perfect! Best experience I have ever had! Matt Bruce and Ian Merrill made my day! More

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Won't Go Anywhere Else This was my husband and my, first time buying a new car. We were so nervous based on prior experiences when we tried to go Car Shopping. I looked up t This was my husband and my, first time buying a new car. We were so nervous based on prior experiences when we tried to go Car Shopping. I looked up the reviews on Toyota of Braintree before going in, and they looked great! When we went in we were so surprised. The car buying experience was so easy! Nobody was "pushy" at all like at other car dealers, they treated us like family. We were so pleased with Bob Wilfand and Toyota of Braintree, we wont go anywhere else ever again! I already started telling friends on how great this place. No wonder they are #1. More

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Great Experience! This is the 4th car we have purchased with Toyota of Braintree, used in Weymouth. Car shopping as everybody knows is not easy ! The day we walked in t This is the 4th car we have purchased with Toyota of Braintree, used in Weymouth. Car shopping as everybody knows is not easy ! The day we walked in to Toyota we were greeted with warm friendly smiles from everybody. Erwin Amboy who worked with us patiently,answered our question with competence and honesty, greatly helped us to decide between leasing,buying used or new or what was based on our needs. We told him what our budget was . Erwin with his manager Brian Mcgrath and Eric Franke all helped us purchased our car within our budget. Erwin did everything in a timely manner and we never felt that we were pushed into buying something that we never really wanted. Toyota of Braintree is the place to go!!! More

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