Eric Francke | Page 29
Internet Sales Manager
Tufankjian Toyota of Braintree
210 Union Street
Braintree, MA 02184
Eric Francke started in the Auto business right out of college, and has spent the last 30 years in a number of different roles, focusing on synergy between technology and customer service. As the Internet Sales Manager at Toyota Braintree, he lives by the principle that consumers are looking for clear and concise information on product availability, features, and price, without the ambiguity that other dealers may employ. Since coming to Toyota of Braintree, Toyota of Braintree has consistently been one of the highest rates Toyota dealerships in the country, as well as winning the Dealerrater Toyota dealer of the year award multiple times. Eric was the first DealerRater Certified salesperson for Toyota in the state.
Read more539 Reviews
Write a Review539 Reviews of Eric Francke
November 08, 2018
Pleasant efficient service. My experience buying my 2019 Toyota Corolla at Tufufanjian of Braintree was both pleasant and efficient.Both Emmanuel Hernandez and Eric Francke walke My experience buying my 2019 Toyota Corolla at Tufufanjian of Braintree was both pleasant and efficient.Both Emmanuel Hernandez and Eric Francke walked us through the process of buying the car.They were both pleasant and efficient. More
Other Employees Tagged: Emmanuel Hernandez , Mark McElroy, Brian Mcgrath
November 01, 2018
Always satisfied! In genera, I always satisfy! It is highly recommended so I will go back every time car needs service because it is worth It to fallow up with them alw In genera, I always satisfy! It is highly recommended so I will go back every time car needs service because it is worth It to fallow up with them always! More
Other Employees Tagged: Emmanuel Hernandez , John Augustave, Rubens bourguignon, Javier Guzman
October 28, 2018
Knowledgeable, Efficient, Top Service My Sales Consultant, Ed Hayes, was very knowledgeable about all the details in the Rav4's that I was interested in. He listens to what your needs and My Sales Consultant, Ed Hayes, was very knowledgeable about all the details in the Rav4's that I was interested in. He listens to what your needs and wants are. He presents his cars with details about the engine, accessories, CARFAX, mileage, and the specifics of it. My experience with Ed was awesome. He is honest, caring and was a perfect match to help me with my purchase. I entered Toyota knowing what I hoped to buy. I worked with Ed and four hours later purchased exactly what I wanted. Arranged with Ed to pick up the next day. He took care of every detail from start to finish for my RAV4. Great guy, smart and caring !!! Ask for him when you go there !!! Thank you Ed and the Tufankjian family. 😊👍🏻 More
October 16, 2018
Outstanding professionals. Tony Depina was very patient, knowledgeable and personable. He showed us round a few times and we never felt pressured. He took care of everything an Tony Depina was very patient, knowledgeable and personable. He showed us round a few times and we never felt pressured. He took care of everything and made sure we understood it all. Makes you feel you are his only customer. Carlos Ortega, as always, goes above and beyond to make me a happy satisfied customer. This is my 5th lease with this dealership and there will be many more. More
Other Employees Tagged: Carlos Ortega, Joey Foy , Victor Alcantara, Tony Depina
September 25, 2018
Excellent experience The best experience in buying anything. No pushy salesman tactics, no let me see what my manager can do. No spiel. So refreshing. I am a customer for The best experience in buying anything. No pushy salesman tactics, no let me see what my manager can do. No spiel. So refreshing. I am a customer for life. Special thanks to John augustave, Erick Frankie, and all who was involved More
Other Employees Tagged: John Augustave, Kenny Tempro, Phill
September 12, 2018
New lease 2019 Corolla LE My current lease was coming to maturity and I wanted to explore my options. I first contacted Toyota Financial Services and after speaking with them, My current lease was coming to maturity and I wanted to explore my options. I first contacted Toyota Financial Services and after speaking with them, they asked if I would like a sales representative from Toyota of Braintree to contact me. Toyota of Braintree immediately contacted me and I was pleasantly surprised by their quick response. I made an appointment that afternoon and was greeted right away and introduced to my sales representative, Mr. Tony Depina. Mr. Depina made me feel comfortable through the whole process, addressed and answered all my questions about the leasing terms on a new vehicle, payments, my current lease and valuation. I am delighted that I was able to make a deal with an affordable monthly payment with a new Corrola LE. I even got to pick the color of my car too. This is now the 4th Corolla and 6th overall vehicle I have leased from Toyota of Braintree. They do make you feel like family. Also want to acknowledge the courteous service I received from the finance officer, Mr. Joey Foy. Mr. Foy went over the terms, and breakdown of all the financing step-by-step with me so I understood easily all that entailed to what I was paying and what addiontal options I could add. I am happy Mr. Foy was able to assist me. More
Other Employees Tagged: Joey Foy , Tony Depina, Ed Walsh
July 28, 2018
Friendly and knowledgeable staff, always a great experience. We couldn't be more pleased with our experience, everyone is so knowledgeable and friendly. We had first purchased a Toyota from Toyota of Braintree i We couldn't be more pleased with our experience, everyone is so knowledgeable and friendly. We had first purchased a Toyota from Toyota of Braintree in 2007 and when our 30 year old pickup (not a Toyota) recently died, there was no question about where we would go, Toyota of Braintree. More
Other Employees Tagged: John Augustave, Don Richmond, George Saef
July 26, 2018
Great experience!! I had been shopping around for a few months now, and tried the online negotiation tool with Toyota of Braintree. We came up with a great deal, went i I had been shopping around for a few months now, and tried the online negotiation tool with Toyota of Braintree. We came up with a great deal, went into the dealership took the car for a test drive Viet Vu was very informative on the vehicle. The whole process from top to bottom was very smooth, the deal provided online was the one that was put on the paper work no games played at all. When picking up my vehicle Fausto Darocha took me out and helped me with pairing my phone, setting up/showing me all the options the car had as well as making sure that I was comfortable with the car before leaving. Overall this one was of the best experiences I have had with purchasing a car. I would highly recomend this dealership to anyone looking to buy a new Toyota. More
Other Employees Tagged: Arthur Martel, Viet Vu , Fausto Darocha, Kenny Tempro, Ed Walsh
July 13, 2018
Amazing Customer Service From the moment we walked in we were greeted by amazing Customer Service, easiest car buying experience we have ever had. Everyone we worked was very From the moment we walked in we were greeted by amazing Customer Service, easiest car buying experience we have ever had. Everyone we worked was very knowledgeable and extremely friendly. Very satisfied with the RAV4 that Francys helped us pick out, nice to have a salesman that listens to what you want and finds the perfect pick. After that we worked with Eric who provided options without making us feel pressured (very refreshing). Everything was explained to us with full transparency and we can't wait to drive our RAV4! More
Other Employees Tagged: francys Araujo, Don Richmond
June 14, 2018
Best car buying experience I've had I recently began searching for a new vehicle and looked at numerous manufacturers and dealerships. I can say for sure that the reason I chose Toyota I recently began searching for a new vehicle and looked at numerous manufacturers and dealerships. I can say for sure that the reason I chose Toyota of Braintree was how honest, prompt, and genuine Eric was during all of our initial email and phone communications. When I came into the dealership to look at vehicles he exhibited all the same characteristics, and ultimately connected me with floor salesman Benson Onwuamaebu. Benson couldn't have been nicer. He was knowledgeable and very friendly. He was also very kind to my family which I appreciated. After agreeing to terms and filling out some paper work I was connected with Joey Foy in the Finance Office who was also excellent to work with. He was very informative and kind, and also very accommodating to my kids. He offered them drinks and chatted with them during the whole process. This whole crew are great guys, and I won't buy a car from anywhere else moving forward. More
Other Employees Tagged: Joey Foy , Benson Onwuamaebu

