Eric Carroll
Eric Carroll at Bondy's Nissan
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Eric Carroll

Service Advisor

Bondy's Nissan

3693 W Main St
Dothan, AL 36305

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4.9
169 Reviews
4.9

169 Reviews

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169 Reviews of Eric Carroll

December 21, 2024

Dealership Rating
Employee Rating

I have had my Rogue for a long time. One of the best cars I have ever had. More

by WVHAWK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

December 04, 2024

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Normal new vehicle “first time warranty maintenance” visit. Asked if someone could check a blemish on the front of the hood that has been there since I accepted the vehicle at purchase, assumed I could More

by KC97MECH
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Griffith

Dec 13, 2024

Bondy's Nissan responded

Thank you for sharing your feedback. We’re sorry to hear about your experience during your first maintenance visit and the frustration it caused. We understand how disappointing it must have been to not have the blemish addressed as you expected. Your concerns are important to us, and we regret that we didn’t meet your expectations in this instance. Our goal is always to make the service process seamless for our customers, and we appreciate your input as it helps us identify areas where we can improve. If you’d like to discuss this further or if there’s anything we can do to assist you now, please don’t hesitate to reach out to us directly. Thank you for giving us the opportunity to care for your vehicle, and we hope to provide a better experience in the future. -Brittany Martin, Owner Loyalty Manager

November 22, 2024

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Employee Rating

Love the way they work with my schedule. Great affordable friendly service. Use for all of my service work. More

by BAMAHOUSE1985
Service Price Transparency
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Recommend Dealer
Yes
Nov 27, 2024

Bondy's Nissan responded

Thank you so much for your 5-star review! We're thrilled to hear that our team was able to work around your schedule and provide you with friendly and affordable service. It’s always our goal to make service work as convenient and pleasant as possible for you. We truly appreciate your support and look forward to serving you again in the future! -Brittany Martin, Owner Loyalty

November 20, 2024

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The service department provided accurate, knowledgeable, and professional service. At this present time, I am pleased with the service. More

by PAULETTE.SKIPPER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Corey Blalock

Nov 26, 2024

Bondy's Nissan responded

Thank you for taking the time to share your feedback! We're happy to hear that you were pleased with the service provided by our team. We are always striving to deliver the best possible experience for our customers, and your comments help us know where we’re excelling. We value your input and hope to earn a 5-star rating from you in the future. If there's anything specific we can do to improve or make your next experience even better, please don’t hesitate to reach out. -Brittany Martin, Owner Loyalty Manager

November 15, 2024

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Everything was done to my well to my satisfaction. And it was all completed wan hour. More

by FORTEANDREWL
Service Price Transparency
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Recommend Dealer
Yes
Nov 19, 2024

Bondy's Nissan responded

Thank you for your kind feedback! We’re thrilled to hear that you were satisfied with the work and that we could complete everything efficiently. Customer satisfaction and timely service are our top priorities, and it’s great to know we met your expectations. If you need anything in the future, don’t hesitate to reach out. -Brittany Martin, Owner Loyalty Manager

November 14, 2024

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I have experience Nissan salesman deal with their customers with honesty and respect. Great job. More

by mattiecalloway1955
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kalimah Thompson , Ted Schubert

Nov 18, 2024

Bondy's Nissan responded

Thank you for taking the time to leave us a review! We are glad that you always have a great experience with our sales team. Thank you for being a part of our Bondy's Nissan family! -Breanna Bell, Customer Service Representative

November 13, 2024

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This dealership had always provided good, friendly service. I am very pleased with the service provided by Bondy’s Nissan service department. More

by DONNA_NAYLOR
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Bondy's Nissan responded

Thank you for taking the time to leave us an awesome review! We appreciate your kind comments and cannot wait to share them with the team! -Brittany Martin, Owner Loyalty Manager

November 11, 2024

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The service department wanted to charge me $385. 00 for a $29.00 part. This is outrageous. I do wish the old shade tree mechinics were still around. They could listen to an engine and tell you what w More

by NATHAN774
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Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Bondy's Nissan responded

Thank you for taking the time to share about your recent visit with us. We understand your frustration and appreciate you sharing your concerns with us. Service and repair costs can feel overwhelming, especially when diagnostics and labor are factored in. We strive to advance with our vehicles and provide top-notch service using modern equipment and expertise. If there is anything we can assist you with please feel free to reach out! - Brittany Martin, Owner Loyalty Manager

November 10, 2024

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As always, everyone was very courteous and professional. There were no surprises with the work I had done and no surprises with the bill. I highly recommend Bondy's. More

by TRITA.CORBITT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dominique Taylor

Nov 14, 2024

Bondy's Nissan responded

Thank you so much for taking the time to leave us such kind comments. We enjoy getting to share these with the team! We appreciate you and look forward to working with you again in the future. -Brittany Martin, Owner Loyalty Manager

November 06, 2024

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Employee Rating

Service Department goes over and beyond to take care of their customers!! Awesome service !! Eric Carroll is the best! More

by RENEE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Bondy's Nissan responded

Thank you for taking the time to leave us a positive review! We look forward to sharing this with Eric and the team! If there is anything we can do to assist you before your next visit please feel free to reach out! -Brittany Martin, Owner Loyalty Manager

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