46 Reviews
Write a ReviewDealership Experience
5 yrs
Industry Experience
5 yrs
46 Reviews of Emma Urquia
November 02, 2025
Our family loves Suburu and the team at Gwinnett is the best! Thank you all best! Thank you all More
Other Employees Tagged: Susan Brown, Lawrence Le
October 22, 2025
I was impressed with the dealership and its staff from start to finish - Jody Vaughn was professional and responsive, and everyone else provided top-notch support as well. start to finish - Jody Vaughn was professional and responsive, and everyone else provided top-notch support as well. More
Other Employees Tagged: Jody Vaughn, Julie Adams, Susan Brown
October 22, 2025
Subaru makes an excellent car. The sales Lady was very knowledgably and I rate her the best. Finance Department tried to pull a double taxation fraud on my lease and Tim in Finance The sales Lady was very knowledgably and I rate her the best. Finance Department tried to pull a double taxation fraud on my lease and Tim in Finance was too aggressive in his desire for me to sign the fraudulent lease. He yelled at me and left his chair leaning over me screaming that "you have to pay sales tax", even though it was already included in the quote. His yelling at me and his physical approach to my wired together chest scared me. I am 70 years old. The entire dealership is glass walls, so if I return to the dealership, Tim will see me, but I got so scared I forget what he looks like. The dealership refuses to give me his name and address so I can let my family know. Subaru sells too good a car to have a dealership like this. The finance man was so polished in his fraud and had it pre loaded in his computer. He was so skilled, I believe he does this all the time. And, I believe, there is no way he would have committed this fraud if his boss and the general manager did not approve of his tactics. If I were Subaru Corporation, I would drop this dealership and not allow them to make people think bad about Subaru. If I were to buy a Subaru, I would go to another dealership. More
Other Employees Tagged: Lance Willhite, Emma Miranda, Tim WIllis
October 11, 2025
I was totally impressed with the dealership from the moment I walked in. Everyone was professional and friendly - and no pressure was applied. Caleb was a wonderful salesperson and he stayed with me f moment I walked in. Everyone was professional and friendly - and no pressure was applied. Caleb was a wonderful salesperson and he stayed with me from start to finish. He was very patient with me! It was my first car purchase by myself. I couldn't be happier. More
Other Employees Tagged: Susan Brown , Caleb Wiedeman
October 07, 2025
Had a wonderful experience throughout the entire process with both Emma’s and Tim. Thanks with both Emma’s and Tim. Thanks More
Other Employees Tagged: Emma Miranda, Tim WIllis
September 19, 2025
Subaru of Gwinnett is the best place to buy a car. Lawrence Le is the only person we would like to buy a car from. He truly cared about getting us in the right car for our family of 5. We were stuck b Lawrence Le is the only person we would like to buy a car from. He truly cared about getting us in the right car for our family of 5. We were stuck between an Outback or Forrester. However, after tirelessly trying to fit three carseats in, Lawrence had us try the Ascent, and I can honestly say I don't wish to ever drive anything else. This dealership puts customers first especially Lawrence Le. More
Other Employees Tagged: Susan Brown, Lawrence Le
September 18, 2025
The team Subaru Gwinnett are excellent and friendly all time, they were finding the best option for me , Anna is the best time, they were finding the best option for me , Anna is the best More
Other Employees Tagged: Jason Bryant, Ana Jones
September 14, 2025
I went in for maintenance on my existing car and decided for my own reasons to trade in for a new one. I had a basic idea of what I wanted and they we very helpful in choosing the right car. for my own reasons to trade in for a new one. I had a basic idea of what I wanted and they we very helpful in choosing the right car. More
Other Employees Tagged: Damir Osmanbasic
September 13, 2025
Damir was excellent in finding us the car we dreamed of having. He was spot on in making our trade-in. We appreciate him serving us with a positive attitude and a warm friendly approach. He went above and having. He was spot on in making our trade-in. We appreciate him serving us with a positive attitude and a warm friendly approach. He went above and beyond in the way he reached out, prepared the papers prior to the deal,and explaining all the ins and outs of our 25 Sport Forester. More
Other Employees Tagged: Jason Bryant, Damir Osmanbasic
September 05, 2025
This was an absolutely fantastic experience and we could not be happier with the car or the way we were treated not be happier with the car or the way we were treated More
Other Employees Tagged: Jeff Bowman, Jason Bryant, Damir Osmanbasic

