58 Reviews
Write a ReviewDealership Experience
5 yrs, 7 mos
Industry Experience
5 yrs, 7 mos
58 Reviews of Emma Urquia
April 14, 2025
I used the Sam's TrueCar website to locate various dealerships. Emma went way above and beyond on communications and reassured me along the way that, although there were delays in getting a new car, t dealerships. Emma went way above and beyond on communications and reassured me along the way that, although there were delays in getting a new car, the price and offerings were not going to change. The car is great, the people were great. The price was better than the other Subaru dealerships and the provided me a loaner, while I waited for my car to be ready. Except for the minor delay, I could not be happier. :) More
Other Employees Tagged: Susan Brown
April 02, 2025
Easy to work with, smooth out of state processing and very patient with answering all of my questions. very patient with answering all of my questions. More
Other Employees Tagged: Matthew Buckles, Susan Brown
March 16, 2025
Great hassle free by experience all done through text and email. I would recommend Subaru Gwinnett. email. I would recommend Subaru Gwinnett. More
Other Employees Tagged: Tim WIllis, Lawrence Le
March 14, 2025
I could not have asked for a better experience than what I received from the team at Subaru of Gwinnett. Thanks! I received from the team at Subaru of Gwinnett. Thanks! More
Other Employees Tagged: Jennifer Kessler, Emma Miranda, Jason Bryant, Damir Osmanbasic
March 08, 2025
Everyone that I worked with to help my daughter buy her car was fantastic. I could not ask for easier purchase from manager, Emma, salesman, Frankie and finance, Tim . All were very professional, very fr car was fantastic. I could not ask for easier purchase from manager, Emma, salesman, Frankie and finance, Tim . All were very professional, very friendly and very helpful. They have a forever customer in me. More
Other Employees Tagged: Tim WIllis, Frankie Mercardante
March 02, 2025
The sales experience was excellent from beginning to end! Diego walked me through all of the Subaru options, while Jason guided me through a pain free paperwork and payment process. Emma was very pleasant Diego walked me through all of the Subaru options, while Jason guided me through a pain free paperwork and payment process. Emma was very pleasant in addressing a few questions. and later, Julie gave an in-depth overview of all the "how to's" of my new Subaru - adding confidence in my purchase! Everyone was professional, courteous and patient with me. This was my first Subaru purchase, and probably not my last. And because of the "Love Encore" philosophy and help Subaru has been to others, I felt like my money was going to a great company! More
Other Employees Tagged: Jason Bryant
January 03, 2025
I worked mostly with Frankie Mercardante and Emma Urquia. They were both wonderful! Frankie had excellent customer service and efficiency. He was very responsive and friendly, always do his best to meet my r They were both wonderful! Frankie had excellent customer service and efficiency. He was very responsive and friendly, always do his best to meet my requests. When faced with the option to buy the same car from multiple dealerships, I chose to buy from Frankie. More
Other Employees Tagged: Frankie Mercardante
January 03, 2025
Brandon Hargis sold me the car and he is great. He made the whole process smooth.great personality. He made the whole process smooth.great personality. More
Other Employees Tagged: Jason Bryant , Brandon Hargis
December 09, 2024
Great people. I loved working with Ana and the rest of the team. The process of buying a car was fast and easy with no issues. I loved working with Ana and the rest of the team. The process of buying a car was fast and easy with no issues. More
Other Employees Tagged: Susan Brown , Ana Morales
December 08, 2024
We bought our last Subaru from this dealership. Both purchases were an excellent experience. We appreciate the knowledge and lack of pressure the sales people exhibit. Emma was a delight to work wi Both purchases were an excellent experience. We appreciate the knowledge and lack of pressure the sales people exhibit. Emma was a delight to work with. We wil definitely use this dealership for our next purchase. More
Other Employees Tagged: Susan Brown

