Emily Armstrong

Emily was great to deal with. Quick service. Resolved all my issues so super happy!! Quick service. Resolved all my issues so super happy!! More

by PKOBIERSKI Verified Customer Verified Customer

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Everything was great until I had to pick up my vehicle then all they did was hand me my paperwork and I left. They didn’t fix the problem or talk to me about my problem. I had a flat tire on the way home. then all they did was hand me my paperwork and I left. They didn’t fix the problem or talk to me about my problem. I had a flat tire on the way home. More

by TOMMYT1818 Verified Customer Verified Customer

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Your service department is terrible Have the general manager of that facility call me at 312-320-4036 manager of that facility call me at 312-320-4036 More

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They were respectful, met the problem, and were personable. Very helpful didn’t have to wait. personable. Very helpful didn’t have to wait. More

by AMY1096 Verified Customer Verified Customer

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Nice clean dealership friendly and knowledgeable associates they helped you understand issues with my vehicle associates they helped you understand issues with my vehicle More

by LEMKES Verified Customer Verified Customer

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Very easy to work with and responsive to my needs and wants... I will continue to purchase cars from here wants... I will continue to purchase cars from here More

by Jeremy1 Verified Customer Verified Customer

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I love working with Emily, shes knowledgeable and answers any questions She is truly amazing! any questions She is truly amazing! More

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Working with Emily and the service department has been great every time I've taken my Wrangler in. A lot of people dislike going into dealerships for service, but Emily is always friendly and very helpful great every time I've taken my Wrangler in. A lot of people dislike going into dealerships for service, but Emily is always friendly and very helpful, and Zeigler takes care of my vehicle every time. I have no complaints. Thanks again! More

by ivanbrolmo Verified Customer Verified Customer

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1. It was easy to communicate with the dealership. Emily was very responsive. 2. The dealership was helpful, but turnaround time is surprisingly slow compared to Toyota or Ford. We also had to insist ver was very responsive. 2. The dealership was helpful, but turnaround time is surprisingly slow compared to Toyota or Ford. We also had to insist very hard on getting a loaner car. While the dealership did acquiesce in the end, we had to switch our rental out three times while our car was in the shop. Also, if we had not insisted, we would have been paying for a rental out of pocket for 1.5 months for an issue caused by faulty manufacturing. I recommend having more courtesy cars available. 3. Finally, the process to approve the faulty manufacturing was fairly ridiculous. Chrysler knew the issue was present, but we had to wait until the error occurred again before Chrysler would approve the needed repair. That could be one week or two years. This policy feels like an attempt to wear the owner down and not fix this critical issue because the process to fix it was extremely inconvenient and not client friendly. I like my Pacifica, but this interaction with the parent company has left me less inclined to go with again or recommend Chrysler to friends and family. More

by NORAKOSTRO Verified Customer Verified Customer

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This dealership is a a bunch of thieves they should be named at Stealers, they robbed me by selling a car at inflated prices without full disclosure they even stole a parts when I took my car for service named at Stealers, they robbed me by selling a car at inflated prices without full disclosure they even stole a parts when I took my car for service - stay away from them More

by NAVEENSHARMA11 Verified Customer Verified Customer

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