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Ellen McGee
Ellen McGee at Vera Cadillac
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Ellen McGee

Social Manager

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.9
39 Reviews
4.9

39 Reviews

Write a Review

39 Reviews of Ellen McGee

September 29, 2024

Dealership Rating
Employee Rating

Excellent service from Jose. The service was remote and he keep us well informed of everything. More

by ricardodixon57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yvette Breen, Richard Gonzalez, Jose Otero, Carlos Rivera, Gabino Ramos

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Sep 29, 2024

Vera Cadillac responded

We are very happy to hear that Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Jorge Morales General Sales Manager

September 26, 2024

Dealership Rating
Employee Rating

The service dept refused to repair or pay to repair a dent caused by them. More

by joeaguiar1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leo Pena, Carlo Rasmijn , Leo Pena refused to cooperate with me.

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Sep 28, 2024

Vera Cadillac responded

We're sorry to hear about your experience, Joe, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Leo Pena Service Manager

September 16, 2024

Dealership Rating
Employee Rating

Service is good but time is long do to work Nice service still good yeah More

by 1SIRTAHOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabino Ramos

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Sep 16, 2024

Vera Cadillac responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

November 19, 2023

Dealership Rating
Employee Rating

Fair price, excellent people, absolutely recommend , I went to a different dealer and they try to charge me 10,000.00 of “house fes” More

by ulyssesdelcastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torres Jordan, Carlos Rivera, Ulises Soza

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Nov 18, 2023

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

June 22, 2023

Dealership Rating
Employee Rating

Dealing with Vera for many years Excellent customer service. Just leased my 2023 Cadillac Whole experience was easy More

by cynsbaby11
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Yvette Breen, Gustavo Rodriguez, Carlos Rivera , Hodari Bazemore

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Jun 23, 2023

Vera Cadillac responded

It's great to hear that we are always so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

June 16, 2023

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Employee Rating

Very happy with the attention and professionalism shown. thank you so much thank you so much More

by jorgemtnez54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yvette Breen, Jose Denis , Bert Murguido, Andy Russell

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Jun 17, 2023

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

May 14, 2023

Dealership Rating
Employee Rating

Advisor was great, communicated well and accommodating. I really liked the lyft service when picking up my car More

by Raul Taveras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yvette Breen

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May 15, 2023

Vera Cadillac responded

Thank you, Raul, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

April 08, 2023

Dealership Rating
Employee Rating

Willy Masot was a pleasure to deal with would buy from him again. Fast and honest More

by GAR58550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabino Ramos , Willy Masot, Roberto Vasquez

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Apr 10, 2023

Vera Cadillac responded

Thank you for the kind words for our service department! Willy and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

March 03, 2023

Dealership Rating
Employee Rating

Very attentive, great follow up, great service. Super professional. So much better then our former service center. More

by RROTH2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yvette Breen

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Mar 05, 2023

Vera Cadillac responded

Thank you for choosing Vera Cadillac. We look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Mar 07, 2023

Vera Cadillac responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 22, 2023

Dealership Rating
Employee Rating

The service provided by Vera’s service team was courteous, professional, and efficiently performed.All repairs were completed with safety measures in place and with very knowledgeable staff. I am p More

by CYNTHIA90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yvette Breen, Riley Alter , Geovanny

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Feb 22, 2023

Vera Cadillac responded

Thank you, Cynthia, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

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