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Edison DaCosta
Edison DaCosta at Colonial West Chevrolet of Fitchburg

Edison DaCosta

Service Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
272 Reviews

Dealership Experience

23 yrs, 11 mos

Industry Experience

29 yrs, 11 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

272 Reviews

Write a Review

272 Reviews of Edison DaCosta

October 23, 2025

Dealership Rating
Employee Rating

The folks at Colonial West should be proud as they run the most customer friendly service departments I have ever dealt with. The entire service experience is smooth as butter with friendly front desk More

by claves-soon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere

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Oct 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I am thrilled to hear that you had such a positive experience with our service department at Colonial West Chevrolet of Fitchburg. Our team works hard to provide friendly and attentive service, and it's wonderful to know that it made a difference for you. We look forward to serving you again in the future and appreciate your recommendation! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 21, 2025

Dealership Rating
Employee Rating

Service team is on point. They really took care of me and my truck. The service manager is extremely nice and understands customers needs. I have often said a service depar More

by Jawiley1459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Oct 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I'm glad to hear that our service team took great care of you and your truck. It's fantastic to know that our service manager made a positive impression on you as well. We truly appreciate your feedback and look forward to welcoming you back to Colonial West Chevrolet of Fitchburg for your future service and purchase. Thank you for choosing us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 16, 2025

Dealership Rating
Employee Rating

Very friendly people! Enjoyed speaking with them. My appointment for an oil change was for 10:00 and my vehicle wasn’t complete until 11:40. Perhaps they were very busy to More

by Ldupes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Oct 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you! I am delighted to hear you found our team at Colonial West Chevrolet of Fitchburg friendly and enjoyed your visit. I appreciate your understanding regarding the delay with your oil change appointment. We strive to provide excellent service and your input helps us improve. We hope to see you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 13, 2025

Dealership Rating
Employee Rating

They were friendly and took care of my problem quickly. I was very happy with them. More

by riverdalefarm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Oct 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I'm glad to hear that our team at Colonial West Chevrolet of Fitchburg was able to assist you quickly and that you had a positive experience. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 11, 2025

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Employee Rating

I know the work will be done correctly the first time I always make a appointment they make sure to explain what they are going to do and they are always friendly More

by Dtncddbmmmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Pamela Bussiere

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Oct 11, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I truly appreciate your trust in Colonial West Chevrolet of Fitchburg and am glad to hear that our team consistently provides you with clear explanations and friendly service. We look forward to seeing you again for your next appointment! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 08, 2025

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Employee Rating

The whole team, Edison, Pamela, Saul, and Jacqueline, were terrific and FAST! Thanks to all More

by vkaufold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Oct 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear you had a great experience with our team at Colonial West Chevrolet of Fitchburg. Edison, Pamela, Saul, and Jacqueline will be delighted to know they made a positive impact. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 03, 2025

Dealership Rating
Employee Rating

Professional, courteous, knowledgeable, experts on my vehicle, clean and inviting dealership, everyone is always friendly, Eric Phelps is the best when it comes to parts and accessories. Service departme More

by sanofam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere , Eric Phelps Five Stars

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Oct 03, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, for your wonderful review! I'm thrilled to hear that you had a positive experience at Colonial West Chevrolet of Fitchburg. It's great to know that Eric Phelps and our service department stood out to you. I appreciate your kind words about our knowledgeable team and inviting dealership. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 25, 2025

Dealership Rating
Employee Rating

Nice to see you have returned to a safety and next attention report. Well done More

by johnr.colton33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Sep 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback, John! I appreciate your recognition of our safety and attention to detail at Colonial West Chevrolet of Fitchburg. If you have any further thoughts or questions, feel free to reach out. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 25, 2025

Dealership Rating
Employee Rating

My employee Rick had an issue with his van I called Shelley Dupre and expressed the concern, she was able to get it in and ready the following day! Great team More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Jacqueline Quinlan, Shelley Dupre

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Sep 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, David, for your wonderful review! I'm thrilled to hear that Shelley was able to assist you promptly with Rick's van issue. Our team at Colonial West Chevrolet of Fitchburg strives to provide top-notch service, and it's great to know we met your expectations. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 12, 2025

Dealership Rating
Employee Rating

Got me in early which was greatly appreciated as I travel a lot. Thank you SH More

by shawnherman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere

Report | Print
Sep 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Shawn! We're thrilled to hear that we could accommodate your schedule and get you in early. At Colonial West Chevrolet of Fitchburg, we strive to provide the best service possible. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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