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Edison DaCosta
Edison DaCosta at Colonial West Chevrolet of Fitchburg
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Edison DaCosta

Service Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.8
178 Reviews
4.8

178 Reviews

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178 Reviews of Edison DaCosta

September 20, 2024

Dealership Rating
Employee Rating

Colonial west has a great deal on oil change this month I was happy seeing my bill when I went to pay… Pamela Jackie Edison work great together More

by Odertegonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere

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Sep 21, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you found a great deal on an oil change at Colonial West Chevrolet of Fitchburg. It’s fantastic to know that our team provided excellent service during your visit. We appreciate your support and look forward to welcoming you back soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 13, 2024

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Employee Rating

Honest and reliable: “I had a great experience with Colonial West. . The oil change were done quickly and at a fair price. I will definitely be returning for future services. More

by spauldingsilverado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere

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Sep 13, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with Colonial West Chevrolet of Fitchburg. Our team is dedicated to providing quick and fair service, and we're excited to welcome you back for future services. Please don't hesitate to reach out if you need anything else! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 11, 2024

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Employee Rating

I highly recommend Colonial West Fitchburg. Their customer service is second to none Edison ,Pamela, Jackie, Alan More

by diederR34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Misner, Jacqueline Quinlan, Pamela Bussiere

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Sep 12, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you! I'm thrilled to hear that you had such a positive experience at Colonial West Chevrolet of Fitchburg. Our team, including Pamela, Jackie, and Alan, strives to provide exceptional customer service, and it's wonderful to know their efforts made an impact. I appreciate your recommendation and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 30, 2024

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Employee Rating

Service inspection, and maintenance. professional service and comforting waiting room. Everyone is friendly and accommodating More

by Benpa71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Misner, Jacqueline Quinlan, Pamela Bussiere

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Aug 30, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with the service inspection and maintenance at Colonial West Chevrolet of Fitchburg. Our team is dedicated to providing professional service, and we're glad you found our waiting room comfortable. We appreciate your kind words about our staff being friendly and accommodating. We look forward to seeing you again for your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 16, 2024

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Employee Rating

For over 10 years, they have always been courteous, on time, professional and easy to work with for all my car’s maintenance. I highly recommend Colonial West and their sales and service staff. More

by Cag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Christopher Taylor, Angie Misner, Carlos Silvera, Jacqueline Quinlan, Pamela Bussiere

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Aug 17, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your glowing review! I truly appreciate your support and I am thrilled to hear that you've had such positive experiences with our sales and service staff at Colonial West Chevrolet of Fitchburg over the years. Your recommendation means a lot to us! I look forward to continuing to serve you and your vehicle needs in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 12, 2024

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Employee Rating

I have used Colonial West service for a few years now and couldn’t be happier. From the clean and comfortable waiting area to the attentive staff, not to mention, they always seem to have the correct equipme More

by Scott walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem, Christopher Taylor, Angie Misner, Jacqueline Quinlan, Pamela Bussiere

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Aug 13, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I'm thrilled to hear that you've been happy with the service at Colonial West Chevrolet of Fitchburg. Our team is dedicated to providing a great experience, and I'm glad you appreciate our clean waiting area and attentive staff. I look forward to continuing to take care of your truck in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 09, 2024

Dealership Rating
Employee Rating

The service was great. Was informed about problem, cost and time frame of repair needed. True 2 their word was done in time Jackie said and cost was exactly what she quoted More

by inear14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Misner, Jacqueline Quinlan, Pamela Bussiere

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Aug 09, 2024

Colonial West Chevrolet of Fitchburg responded

I truly appreciate your wonderful feedback about your recent service experience at Colonial West Chevrolet of Fitchburg. It's great to hear that our team, especially Jackie, provided you with clear communication about the repairs and costs. Your recommendation to friends and family means a lot to me. I look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 06, 2024

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Employee Rating

Jacqueline and Pamela and service staff was very helpful colonial west replaced my tire and sensor and very polite will be coming back More

by Timelk12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Misner, Jacqueline Quinlan, Pamela Bussiere

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Aug 07, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that Pamela and our service staff provided you with such helpful and polite service while replacing your tire and sensor. I look forward to welcoming you back to Colonial West Chevrolet of Fitchburg for your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 02, 2024

Dealership Rating
Employee Rating

I had a wonderful experience with this Colonial West. The customer service was exceptional and they went above and beyond. I would definitely do business with them again.” Thanks Edison, Pamela, Alen. More

by gylesk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere , Alan

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Aug 05, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I'm thrilled to hear that you had a wonderful experience with Colonial West Chevrolet of Fitchburg. Our team takes pride in providing exceptional customer service, and I'm glad to know that we met your expectations. I look forward to the opportunity to serve you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 24, 2024

Dealership Rating
Employee Rating

“I recently had my car serviced at this center and I couldn’t be happier with the results. The repair was done efficiently and the staff was friendly and accommodating. I will definitely be returning fo More

by keefe790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere , Alan

Report | Print
Jul 24, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing Colonial West Chevrolet of Fitchburg for your car service! We are thrilled to hear about your positive experience and are glad to know that the repair was efficient and the staff was friendly. We look forward to assisting you with your future car services. Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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