Eddie Gonzalez
Eddie Gonzalez at Toyota of Lancaster
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Eddie Gonzalez

Finance Manager

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
199 Reviews
4.8

199 Reviews

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199 Reviews of Eddie Gonzalez

June 18, 2024

Dealership Rating
Employee Rating

Poor communication and refusal to share information of current contract on file. I normally love my experience at toyota of lancaster from past purchases and leases, but this last experience will have me More

by mmgraves88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Antonio Hernandez, Edgar Bravo

Jun 18, 2024

Toyota of Lancaster responded

We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at (661) 952-2103 so we can discuss your experience further.

June 16, 2024

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Thank you for your excellent service! . We are very. Buying a car always is little stressful, but you made it less stressful. Than you More

by djorosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roosevelt Ruiz

Jun 17, 2024

Toyota of Lancaster responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each customer.

June 07, 2024

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Very friendly, supportive staff members. Everyone was polite and helpful in making sure that all was well with me also my family members. Great envionment. More

by lorettaduhon402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

June 04, 2024

Dealership Rating
Employee Rating

They were helpful, informative and kind. They helped me with purchasing a car for my daughter who needed it immediately to finish school. More

by KAYANAMWOODLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2024

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

June 04, 2024

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Employee Rating

They were helpful, informative and kind. I am thankful because I was able to purchase a car for my daughter who needed it immediately for school. More

by KAYANAMWOODLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2024

Toyota of Lancaster responded

Thank you for your 5-star review! I'm glad to hear we were able to help you out when you needed it most. We will be sure to share your review with the rest of our team.

June 03, 2024

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Employee Rating

Erick is very good and respected man with great knowledge and attitude he is always helpful More

by JOSECLARRALUIS3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 03, 2024

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

May 29, 2024

Dealership Rating
Employee Rating

Henry was very friendly and was very professional and efficient. I felt comfortable with his customer service. Answered every last question I had. Great service. More

by irene4050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Abarca

May 29, 2024

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

May 17, 2024

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Employee Rating

The people are very nice and helpful! They exceded my expectations. I was going in to look to see if I wanted a car and I ended up buying one! More

by terezatorrez8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Alperin

May 17, 2024

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

May 14, 2024

Dealership Rating
Employee Rating

She is the best! She has been assisting me with my vehicle needs for 12yrs. I don’t take my car anywhere else. Now I own 2 Toyotas and they’ll continue to be serviced More

by Haydee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2024

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

May 05, 2024

Dealership Rating
Employee Rating

Nicholas Stoll was grear. But F&I was slow & miserable neither lady or guy listened to us, they messed up paper & lied to EFCU, luckily they know us there & trust us. The More

by RENNIEKATHYJOHN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nico Stoll, Maricela Cardenaas

May 06, 2024

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

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