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Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.6
273 Reviews

Employee Video

4.6

273 Reviews

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273 Reviews of Ed Rubenfeld

November 14, 2025

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Employee Rating

I never was there why are you asking. Huh huh huh huh huh huh huh ? More

by KAROLENA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

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November 14, 2025

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Employee Rating

Every time I come in for service at Lexus North Miami I’m impressed by their superior customer service. Never disappoints. Always on time. Keep it up. More

by juanmvergara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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November 13, 2025

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Employee Rating

They are liars. They increased my bill. They promised me free service and they still charge me. The car I took out of service is still broken. More

by l.kiknavelidze1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani, Todd Tarczynski, Cesar Alcala

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Nov 14, 2025

Lexus of North Miami responded

I'm very sorry to hear that you feel this way about our business, as we can assure you that we run things with honesty and integrity. Thank you for bringing this to our attention. We will discuss this as a team, but I would also encourage you to call me to discuss this further. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

November 08, 2025

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Always very friendly and helpful! Jonathan is always friendly and helpful and explains everything in detail More

by goldie267
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 10, 2025

Lexus of North Miami responded

Thank you for your kind words about Jonathan! It's great to hear he consistently goes the extra mile for you. We look forward to working with you again - thank you from all of us at Lexus of North Miami!

November 07, 2025

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Employee Rating

Hello to all. Excellent service. Kind people. Fast service highly recommended to a friends and family More

by zinahollywoodgrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Nov 10, 2025

Lexus of North Miami responded

We're really happy you enjoyed our service at Lexus of North Miami! We truly appreciate your recommendation and we hope to see you again soon. Safe travels!

November 05, 2025

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Employee Rating

Service departments excellent as always Sales department also ready for my next vehicle Great service More

by Nicolas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani, Isaac Rodriguez

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Nov 06, 2025

Lexus of North Miami responded

Nicolas, thank you for your five-star review of our service and sales teams here at Lexus of North Miami! We look forward to seeing you again down the road!

November 05, 2025

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Employee Rating

The service was better than ever, and the employees were very professional making my time at the dealer more convince. More

by ada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Nov 06, 2025

Lexus of North Miami responded

Hi Ada, we're glad our team made your experience smooth and professional. Thank you for choosing Lexus of North Miami, and we look forward to welcoming you back in the future!

November 03, 2025

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Employee Rating

The service at N Miami Lexus was terrible. I spent over $100,000.00 and received the worst service I have ever experienced. They don’t understand VIP or customer service! Don’t go there More

by pheland472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

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Nov 03, 2025

Lexus of North Miami responded

We're truly disappointed to hear about your service experience. We strive for exceptional customer service and it sounds like we fell short in this instance. I'd appreciate the opportunity to discuss this further with you so that we can address any issues and learn from them moving forward. Please give me a call when convenient. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

November 03, 2025

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Employee Rating

Service is always excellent the wait wasn’t long. Always a pleasure dealing with you guys More

by MONLYN29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Nov 04, 2025

Lexus of North Miami responded

Thank you for leaving Lexus of North Miami your positive feedback!

November 01, 2025

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Employee Rating

Amazing service! The whole department will go above and beyond for your needs. Highly recommended this place. More

by Miamilimo123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan

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Nov 04, 2025

Lexus of North Miami responded

Thank you for the glowing review! We're thrilled our team went above and beyond for you. We truly appreciate your recommendation and we hope to see you again at Lexus of North Miami!

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