Dylan Begin | Page 21

Excellent service. Great communication from experienced service advisors. This service department has an excellent reputation. Great communication from experienced service advisors. This service department has an excellent reputation. More

by JMINI Verified Customer Verified Customer

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Colonial VW performed a warranty repair for my 2015 TDI. Scheduling and dropoff/pickup was easy, their local shuttle service is extremely convenient. My service advisor, Dylan, was great; knowledgeable and Scheduling and dropoff/pickup was easy, their local shuttle service is extremely convenient. My service advisor, Dylan, was great; knowledgeable and communicative. Unfortunately, the quality of the repair was poor. In replacing a DEF line, the technician broke every plastic clip, left trim disconnected, lost portions of trim, and overall put minimal effort into completing a quality repair. Warranty work is not necessarily fun or easy, but there was zero pride in the work displayed. More

by daniel.k.davis Verified Customer Verified Customer

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Service went well I was informed on the progress frequently. Complimentary pickup and drop service was good frequently. Complimentary pickup and drop service was good More

by balagsundar Verified Customer Verified Customer

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They checked the tires and filled them with air! Thank you Colonial Volkswagen in Westboro Thank you Colonial Volkswagen in Westboro More

by GOLDMANN Verified Customer Verified Customer

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Had a minor issue with CarPlay on my Tiguan. Service department Dylan was very helpful from the beginning to finish also very friendly as well. I’m very pleased. Service department Dylan was very helpful from the beginning to finish also very friendly as well. I’m very pleased. More

by joe Verified Customer Verified Customer

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All the staff I have encountered (with the exception of one salesperson maybe 5 or 6 years ago, whom I assume is gone) have been friendly, professional and efficient. one salesperson maybe 5 or 6 years ago, whom I assume is gone) have been friendly, professional and efficient. More

by RICH_S Verified Customer Verified Customer

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Dylan was phenomenal to work with. He is an excellent communicator and always relayed accurate information. He is an excellent communicator and always relayed accurate information. More

by michelleschaufeld Verified Customer Verified Customer

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Amazing experience, communicated the whole time, was very satisfied with work they did, will come back again. satisfied with work they did, will come back again. More

by jngo1432 Verified Customer Verified Customer

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Always dependable and good to work with. , open regarding projected charges. friendly, Comfortable waiting area , open regarding projected charges. friendly, Comfortable waiting area More

by ALEXFRISCH272 Verified Customer Verified Customer

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A lot of car dealerships get a bad rep but I’ve had excellent experiences with Colonial VW of Westborough for over 5 years. Their service department is honest and tries to go the extra mile to keep you excellent experiences with Colonial VW of Westborough for over 5 years. Their service department is honest and tries to go the extra mile to keep your car running and looking great. Both for routine maintenance as well as the unexpected breakdown, they have done everything they could to minimize the disruption in my life when servicing my ID.4 (and the GTI before that). More

by sohrobo Verified Customer Verified Customer

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