Dylan Abell
Dylan Abell at DCH Wappingers Falls Toyota

Dylan Abell

Finance Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.9
437 Reviews

Dealership Experience

6 yrs, 11 mos

Languages Spoken

English English

4.9

437 Reviews

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437 Reviews of Dylan Abell

June 06, 2025

Dealership Rating
Employee Rating

I think the finance process was too slow. I have not used the service dept yet but most dealerships service is usually must higher than local mechanics More

by NZEPHIR18
Service Time
Recommend Dealer
No

Other Employees Tagged: Avi Avitan

Jun 06, 2025

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

June 05, 2025

Dealership Rating
Employee Rating

Fantastic costumer services and friendly staff it make me feel like I’m part of them !! More

by LAURA-CONCEPCION26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2025

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're so glad our team made you feel welcomed and part of the family. It means a lot to us, and we look forward to seeing you again soon!

June 02, 2025

Dealership Rating
Employee Rating

Michael was great and appreciated all his efforts. I had a long process finding the right car, and had some very dicey experiences prior to him. Michael helped the process become trusting, was totally More

by SUSANNASPIES020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Newsham

Jun 02, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience. We’re so glad Michael was able to turn things around and make the car-buying process smooth and trustworthy for you. His professionalism, integrity, and dedication truly make a difference. We appreciate your kind words and your referrals. It really means a lot to us.

May 21, 2025

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Employee Rating

Joshua was great, my oil changed was done quickly and he made sure I was out way before the time I needed to leave by. Everyone is always very nice More

by JJP0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're glad Joshua took such good care of you and got you out on time. We appreciate your kind words and look forward to seeing you again.

May 18, 2025

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Employee Rating

The Toyota dealership in Wappingers falls has a large on site inventory of used Toyotas, which is what I was looking for. Corey, the gentleman who assisted me in finding the best car for my needs, was ama More

by DIANEBACKOFEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Johns , Corey

May 19, 2025

DCH Wappingers Falls Toyota responded

Diane, thank you so much for your thoughtful review! We're thrilled to hear that Corey and our team at the Wappingers Falls Toyota dealership were able to help you find the perfect Toyota Prius. It’s always our goal to provide personalized service, explore every option, and make sure our customers feel confident and comfortable with their purchase. We truly appreciate your kind words and are so glad we could assist you throughout the process. Enjoy your new Prius, and thank you for choosing us! 🚗💙

May 18, 2025

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Employee Rating

So far the buying and financing experience has been great..I'll have to hold thoughts on service area until I have been to that area More

by TWOSPIRITS26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sinapi

May 19, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad to hear the buying and financing process has been great so far. We look forward to providing you with the same level of service when you visit our service department. Don’t hesitate to reach out if you have any questions in the meantime!

May 05, 2025

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Employee Rating

Great staff would do business again at dch Toyota. Staff was very helpful in getting me a great deal More

by Kmatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Carlson, Joe DeGroodt

May 05, 2025

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team at DCH Toyota. We're glad we could help you get a great deal, and we look forward to working with you again in the future!

May 02, 2025

Dealership Rating
Employee Rating

Joe is excellent and really helped us find the perfect vehicle for our family. He is knowledgeable, kind and helped us through the entire process. I would highly recommended him to anyone looking to purch More

by JANINE.BEREY
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell

May 02, 2025

DCH Wappingers Falls Toyota responded

Thank you for the fantastic feedback! We're so glad to hear that Joe was able to help you find the perfect vehicle for your family. His knowledge and kindness truly make a difference, and we appreciate your high recommendation! Enjoy your new vehicle, and thanks again for choosing us!

April 05, 2025

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Employee Rating

He was very upfront and disclosed all important terms conditions and information in a very professional manner and handled my transaction with the utmost precision and accuracy. A pleasure to work with a More

by PETEMANNESE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for the kind words! We're thrilled to hear that you had such a positive experience and that everything was handled with professionalism and care. It was a pleasure working with you, and we truly appreciate your trust. If you need anything else in the future, don’t hesitate to reach out!

April 03, 2025

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The staff are well trained and very respectful! Bought my first hybrid car and I love it!! More

by Suemantonio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Joshua Johns

Apr 03, 2025

DCH Wappingers Falls Toyota responded

Thank you for your great review! We're so happy to hear you love your new hybrid car! It's wonderful to know that our staff made your experience positive and respectful. If you need anything else, feel free to reach out. Enjoy your new ride!

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