Dyiamond Jones
Dyiamond Jones at Big Star Hyundai

Dyiamond Jones

Sales

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.7
28 Reviews
4.7

28 Reviews

Write a Review

28 Reviews of Dyiamond Jones

January 19, 2025

Dealership Rating
Employee Rating

I believe that I wasn’t really treated well on the Finance side The interest rate was supposed to be way lower at least that’s What I was told before going in that section after buying The fourth car More

by jess9211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Marcos Rodriguez

Jan 20, 2025

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy experience for all our customers. I apologize that you feel your experience did not align with that. Please feel free to contact me directly. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

January 15, 2025

Dealership Rating
Employee Rating

I purchased 3 vehicles in 2024. The 1st 2 were at another dealership, but if I had known about Big Horn I definitely would've come sooner. I hate sitting around waiting but this pr More

by eventsofelegance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Valor Ojeda

Jan 16, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 01, 2025

Dealership Rating
Employee Rating

Devante was very helpful with helping me select a new vehicle. I was very satisfied with make model, style and color of my new Hyundai! The staff was very welcoming and helpful from the front desk to fi More

by charald19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devante Jones, Marcos Rodriguez

Jan 02, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 28, 2024

Dealership Rating
Employee Rating

Dyiamond was amazing! They took such wonderful care of us from start to finish. We really appreciated it! More

by JOEYM0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Kirby

Dec 30, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 25, 2024

Dealership Rating
Employee Rating

Great experience. Thanks for the great service. I enjoyed the opportunity and the wonderful professionalism More

by Reyjramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson

Dec 26, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 04, 2024

Dealership Rating
Employee Rating

It was a very smooth transaction. She helped me consider my options and make the decision that was best for me and my family. Thanks! More

by sbradmorgan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2024

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

October 26, 2024

Dealership Rating
Employee Rating

I dealership is ok, had to come back to get water marks buffed out which was an inconvenience. Besides that, it was ok More

by niarda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson

Oct 29, 2024

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

October 21, 2024

Dealership Rating
Employee Rating

Big Star Hyundai always provides great customer service. I leave my vehicle in good hands knowing that it will be taken care of both proficiently and within a timely manner. Big Star Hyundai never disappoin More

by STACYSOPHIALACOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 19, 2024

Dealership Rating
Employee Rating

They ok … I’m already having issues with my car & it hasn’t been a month More

by dasiamarshall93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 24, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

October 07, 2024

Dealership Rating
Employee Rating

I had a good experience working with the whole team while purchasing my new car. More

by Stormy821
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Delcid , Jimmy in finance.

Oct 07, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

1

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