Dustin Aliano

I am very pleased with the service on my 540ix. My service advisor, Ina Pacheco, is always a pleasure to work with. Ina is very helpful, knowledgeable, friendly and a true professional. The check-o My service advisor, Ina Pacheco, is always a pleasure to work with. Ina is very helpful, knowledgeable, friendly and a true professional. The check-out staff is also very friendly and helpful. I also want to thank my longtime sales advisor, Hossein Alavi, who makes the purchasing process a pleasure for the many vehicles my wife and I have purchased from BMW of Alexandria. Hossein is the consummate professional. He’s always there to help us in any way he can, even for years after we have made the purchase. Hossein and all of the folks at the dealership are terrific and the main reason we keep coming back over many years. More

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Our experience at BMW of Alexandria was tremendous. In particular, I would like to recognize Krishma, who welcomed us in the parking lot with a warm smile, and whose knowledge about the BMW fleet was In particular, I would like to recognize Krishma, who welcomed us in the parking lot with a warm smile, and whose knowledge about the BMW fleet was impressive! More

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Abed from BMW of Alexandria is the best sales rep I have ever dealt with in my 20+ years of car buying. He is calm, not too aggressive and the most knowledgeable rep I’ve had. I spoke with 5 dealers when do ever dealt with in my 20+ years of car buying. He is calm, not too aggressive and the most knowledgeable rep I’ve had. I spoke with 5 dealers when doing research for my new car over the past month and once I connected with Abed and saw his approach I cut out the other 4 and that was before knowing anything about price. I 100% rec Abed at BMW Alexandria More

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If you're in the market for a BMW, you'd be amiss not to visit BMW of Alexandria. The staff is phenomenal and Darryl Stewart, our client advisor, is so masterful at what he does, I swear he could have his o visit BMW of Alexandria. The staff is phenomenal and Darryl Stewart, our client advisor, is so masterful at what he does, I swear he could have his own dealership. So my wife and I went to buy a specific BMW for her birthday on the day before. We happened to get paired up with one of the coolest and most easygoing gentlemen you'll meet. My wife jokingly hinted that since her birthday was tomorrow, BMW should get a her a slice of carrot cake if we come back on her birthday to seal the deal. We did in fact return the next day to purchase the vehicle, and joking again, she asked "So how about that slice of carrot cake?". Darryl played along with the joke like, "Wouldn't that be nice?". We small talked about being excited to get the car and he pretended to need to step away to do some paperwork. He comes back with an entire miniature personal carrot cake from a boutique cake shop and hands it to her, smiles, and says "Happy birthday!". WOW! His sincere generosity really almost made her cry. About the BMW, after looking at the vehicle we thought we wanted, Mr. Stewart helped us find what turned out to be what we were actually looking for. He quite patiently spent the time with us to make certain that this one was "the one". His expertise shows that he doesn't just know his BMWs, but that he's a genuine car enthusiast and knows a good amount about cars and motorcycles. He's thoughtful, patient, and respectful. Again, if you're looking to get a BMW, talk to Mr. Darryl Stewart. You'll be glad you did. More

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Working with Karen C. was an absolute pleasure! Karen is extremely patient and knowledgeable. I highly recommend you chat with Karen if you are considering buying a new o was an absolute pleasure! Karen is extremely patient and knowledgeable. I highly recommend you chat with Karen if you are considering buying a new or previously owned BMW. More

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Courteous and super efficient. Our sales rep was wonderful. Understood what we wanted. Great to work with Our sales rep was wonderful. Understood what we wanted. Great to work with More

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Everyone was outstanding. Hossein is the best sales consultant I have ever worked with. At any dealership. Dustin did a fantastic job explaining our options and working with u Hossein is the best sales consultant I have ever worked with. At any dealership. Dustin did a fantastic job explaining our options and working with us. Thank you to the entire team. More

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I'm sure it comes with the territory but the staff was almost comically arrogant. The service was abysmal. Far from what I would expect from any dealership, let alone a luxury brand. It is almost a sha almost comically arrogant. The service was abysmal. Far from what I would expect from any dealership, let alone a luxury brand. It is almost a shame. I love the car but dealing with the dealership really soured the experience. More

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(1) website did 90% of job (2) chat did rest 5% of job (3) phone call did 3% of job (4) I walked in to dealership after barely spending an hour on (1) (2) & (3) and was able to close the deal in les job (3) phone call did 3% of job (4) I walked in to dealership after barely spending an hour on (1) (2) & (3) and was able to close the deal in less than an hour. I have bought BMW from several dealers but BMW Alexandria experience is the best. And I walked away with $102K brand new 2014 iX fully loaded automobile. I was treated with smile, respect and my time was valued all the way through. Truly got Ultimate Shopping Experience to drive away with Ultimate Driving Machine. Darryl, Dustin, Mellow and the management team are the best folks. More

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Overall great experience! It's been 7.5 years since my last new car buying experience, on my previous purchase, I was in-out of the dealership in 45 mins wrapping up a de It's been 7.5 years since my last new car buying experience, on my previous purchase, I was in-out of the dealership in 45 mins wrapping up a deal - granted I did the whole deal over the phone. This time with BMW of Alexandria, I was at the dealership for 4.5 hours - granted that's from start to finish: test drive, negotiating, financing and then off I went with my new car. My salesman Andrii was the utmost respectful and informative - he explained the vehicle specs to me in detail, which was much appreciated, off I went on my test drive…upon my return I made a fair & competitive offer, we went back and forth about 3x, but I stayed firm on my offer. Finally, the new car manager [Kenchan] accepted, they even found me an incentive via NFCU [another plus…!]. At the last step of my purchase, I was introduced to Dustin who was courteous and direct - I explained to him that my cu was offering X% @ 84 months, he asked that if he was able to beat hat offer, it if I would go with their financing - sure enough he was able to beat it at the terms I felt comfortable. He went over all the offerings his dealership offers where I kindly declined and off I went home with my car. An overall great experience! More

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