Andrii Bedratenko

Andrii was a pleasure to work with, from the moment I first contacted this dealership, he immediately got to work and started working with me for about a month to find the car that was right for me. When first contacted this dealership, he immediately got to work and started working with me for about a month to find the car that was right for me. When I first connected with Andrii through a contact form I filled out with the dealership, he was straightforward, kind, and made the buying experience truly enjoyable. I haad the 4 series in mind, I thought it would be perfect for me. But he wanted me to test drive the car first, and I really quickly realized, that it was not the one. He also knew I didn’t enjoy it as much as I thought I would, while we were going back and forth on models I could try, I happen to peak on the window of an X3. The Espresso Brown color peaked my interest, and I opened the vehicle, i sat on the driver’s seat and I fell in love. He also noticed my reaction and quickly looked up a few X3s I could Test Drive and that I would probably like with the features I wanted. He found the one and I came back the next day to test drive it. After we did the drive, I knew, he knew, I called my mom, so she knew too hahaha I was so in love with this X3. A few days later he worked with me and gave me a really good deal on the vehicle. I’m so happy I didn’t pick the model I thought I wanted, and the best part is that he never pushed me to get it either because he knew the series 4 wasn’t my car. The difference in my excitement when I drove the series 4 to when i drove the X3 told him everything he needed to know, and he knew that was my car! I couldn’t be happier with this purchase. The car is gorgeous, and I hope to buy my next one from him as-well. Truly an excellent person, wth attention to detail, not pushy, and committed to finding the car for YOU and your lifestyle. More

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This was my best ever car buying experience thanks to the support of Andril Bedratenko the salesperson. From the first contact he worked tirelessly to address and resolve all issues that we encountered alon support of Andril Bedratenko the salesperson. From the first contact he worked tirelessly to address and resolve all issues that we encountered along the way to get my 2026 X7-60IM. More

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13 cars bought from this dealer. No hassle atmosphere and always a great experience . Special thanks to Andrii and Bulent for going an extra mile. No hassle atmosphere and always a great experience . Special thanks to Andrii and Bulent for going an extra mile. More

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The salesman and finance representative were each extremely knowledgeable, professional and very pleasant to work with. It was by far the best car buying experience EVER!! Highly recommend BMW of A extremely knowledgeable, professional and very pleasant to work with. It was by far the best car buying experience EVER!! Highly recommend BMW of Alexandria. You won’t regret it. More

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excellent all the way around. Gutu excellent individual. will do business with him again. thank you for your help Gutu excellent individual. will do business with him again. thank you for your help More

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From the moment I walked thru door Andrii was the best service. Humble nice guy and helpful. Got me in the car I needed and his finance team and crew was great. Loved it. Plus I have my new machine. Thank service. Humble nice guy and helpful. Got me in the car I needed and his finance team and crew was great. Loved it. Plus I have my new machine. Thanks Andrii and BMW. More

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Andrii Bedratenko is patience and accommodating. Great to work with. Recommend him highly. Overall, great dealership. 3rd BMW we bought from them, so far. Great to work with. Recommend him highly. Overall, great dealership. 3rd BMW we bought from them, so far. More

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The sales person, Andrii, was very knowledgeable about the vehicle I asked about. He was patient with the questions and thorough in his answer. Good experience. the vehicle I asked about. He was patient with the questions and thorough in his answer. Good experience. More

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Excellent service and buying experience. Very professional. Very knowledgable staff. Happy to become a new BMW owner. Very professional. Very knowledgable staff. Happy to become a new BMW owner. More

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If zero stars were an option, that would be a more accurate reflection of my review! I worked in management of car business for many years so I'm very familiar with how car dealerships run. First, accurate reflection of my review! I worked in management of car business for many years so I'm very familiar with how car dealerships run. First, this dealership claims to have ONE price, there is ZERO negotiation! Second, customer service is AWFUL!!! Third, they are RUDE and LIE and still owe me money! I purchased a vehicle from them earlier this year. I knew the vehicle and made arrangements with Andri to test drive the vehicle at a specific time. I showed up on time and took a while to find someone to help me and direct me to Andri! I took a quick test drive and check the vehicle over and sat down to negotiate. There was no negotiating, none! The agreed to give me all weather mats for my vehicle though. I already had obtained my own financing and extended warranty and proceeded to complete all the necessary paperwork. I went to pick up cashier checks from my bank and was told to text copies of the checks to Andri to facilitate the paperwork. I asked that I complete everything necessary so I could drop the checks off and leave when I returned. The process for the paperwork was quite slow, especially considering this was essentially a cash deal for them since I was providing cashier checks for the whole purchase. I also had my own tags that were being put on the vehicle. I send copies of those checks as requested and let Andri know precisely what time I would be back. Upon arrival he was with another customer and again, I couldn't find anyone to assist me. Then I was told it would be just about 3 minutes. I arrived back at the dealership before 2pm and by 230pm was beginning to get quite frustrated. Andri was not available and I was still waiting on the finance manger, Jeremy Seepersaud. I popped in to his office and asked how much longer it would be, he was quite RUDE to me! I asked Andri to ensure that there was absolutely NO dealer or other advertising on the vehicle and when I walk out to leave, this request was not honored! To make matters worse, they messed up the tags and I had to spend over an hour at DMV resolving this issue. I sent Andri a receipt for the mats that they promised me, he was on vacation and requested that I remind him the following week, which I promptly did. Three weeks later, I had still not received a check so I followed up. I was assured that I would have a check the following week and that it was 'processing', when i hadn't received a check the following week, i followed up again. I then reached out to the General manager and the used car manger multiple times over the last few weeks and NOT ONE person has returned a call or email NOR have they reimbursed me as promised! I really hoped they would follow through on their promises and redeem my HORRIBLE experience with them before i wrote any reviews, but here we are! More

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